Overview

Oversees patient flow from point of entry to destination and ensures timely, accurate, and professional service. Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. Counsels patients in all financial aspects of hospital admissions to ensure maximum reimbursement. Ensures a clear understanding of patient's financial responsibilities and assists or makes appropriate referrals if financial assistance is required. Answers incoming calls and directs patients and visitors appropriately, as needed.

• High School Diploma/GED required.
• Basic Life Support (BLS) certification through the AHA preferred.
• Requires 2-4 years of relevant experience in a health care setting.
• Requires experience in admitting and billing or collections.
• Requires ability to learn and retain medical coding; ICD-9; CPT coding experience preferred.
• Requires knowledge and understanding of hospital policies and procedures relating to claims submission.
• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Requires basic proficiency in MS Office (Word, PowerPoint, Excel).