Role: IT Support (Sys Admin)
Location: Berkley, CA (100% onsite)
Duration: 2-3 months, until project is completed

Job Description:

• Deploy IT monitoring solution to monitor all servers, network equipment, UPSs, and other IT infrastructure
• Process backlog of endpoint repairs
• Setup backup solutions for both Office365 and employee endpoints
• Provide tier 1 / 2 IT support within the IT Operations team. Respond to tickets within our Zendesk ITSM, track issues to fulfillment while ensuring a great customer service experience for the internal team members

Skills:

• Experience with Intune, Entra, Office365, Active Directory, Okta, Zendesk, Zoom.
• Experience supporting Windows 10/11, MacOS in and endpoint deployment within enterprise environment.
• Experience with TCP/IP, Basic networking, CMD Prompt / PowerShell.

Job Type: Contract

Pay: $30.00 - $35.00 per hour

Schedule:

• 8 hour shift

Experience:

• IT support: 5 years (Required)
• Office365: 5 years (Required)
• UPSs: 5 years (Required)
• Network equipment: 4 years (Required)
• Intune: 4 years (Required)
• Entra: 4 years (Required)
• Windows 10/11, MacOS: 4 years (Required)
• TCP/IP: 4 years (Required)
• SharePoint, Dropbox, Egnyte.: 4 years (Required)
• Life Sciences (Pharma/GxP: 4 years (Required)

Work Location: On the road