As the leading Navistar International truck dealer in Louisiana, iTA operates across key markets including New Orleans, Northshore, Slidell, Lafayette, Baton Rouge, and Lake Charles. Our diverse product offerings include new International trucks, an extensive range of pre-owned trucks and trailers, along with top-notch service and parts solutions tailored for any fleet's needs.

Position summary:

Job Overview
We are currently seeking a dedicated Full-Time Inside Parts Sales Representative to join our Parts Department team in Lake Charles, LA. The work schedule will be Monday through Friday. 

Responds to Customer requests for all parts sales. Responsibilities: While responsibilities may vary, the following are general requirements, responsibilities and experience that may or may not be required of a particular employee in this position.

Essential Qualities & Requirements

• Industry Expertise: Must have a thorough understanding of heavy-duty trucks. Previous experience with heavy-duty fleets is highly desirable.
• Technical Acumen: Mechanical background is a strong plus.
• Communication Skills: Exceptional communication skills are essential. Ability to quickly build and maintain customer trust.
• Numerical Proficiency: Strong mathematical abilities required as numbers are a significant part of the role.
• Computer Literacy: Proficient computer skills are non-negotiable as 90% of parts sales operations are executed via our computer system.

Job Responsibilities

• Customer service and inside parts sales 
• Handling parts inquiries and transactions 
• Inventory management and reporting 
• Efficiently navigate our computerized inventory system 
• Assist in marketing and promotional activities

Experience & Education

• At least one year of customer service experience required.
• Prior experience in a heavy-duty parts department is highly preferred but willing to train the right candidate.

iTA Offers

• Competitive Salary
• Robust, affordable, and comprehensive benefits package
• Voluntary benefits including STD, LTD, Dental, Vision, and Life
• AFLAC voluntary benefits
• 401(k) retirement plani

Licenses
Class E Driver's License (Preferred)

TA is an Equal Opportunity Employer and maintains a drug-free workplace. Pre-employment and quarterly random substance abuse testing is mandatory.

Experience and/or Education: High School Diploma (or GED or High School Equivalence Certificate); None This position is an indoor administrative position with a computer work station accounting for approximately 80-90% of the work day. Exposure to outdoor conditions will be encountered for 10-20% of this incumbents workday as they are intaking and processing the parts for delivery.

*The hiring department will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate.