Do you love Chocolate? Do you love Ice Cream? Then Hoffman’s Chocolates is the place for you! We offer a fun work environment, flexible work schedules, and competitive pay.

We are looking for a Key Holder who has a passion for customer service to join our sweet team.Our Key Holders represent Hoffman’s Chocolates in the local market by delivering FUN, memorable service, by engaging with our guests and helping them celebrate every day. Motivating our associates to do the same and upholding our commitment to making every bite count.

What you’ll do:

• Provide a fun, full-service experience to all customers.
• Represent the brand’s core values appropriately at all times.
• Understand Hoffman's culture and demonstrate it to the team.
• Must be able to work alone or with minimum amount of supervision.
• Able to provide guidance to sales associates.
• Able to execute opening and closing store procedures.
• Perform all operational/cash handling procedures accurately according to policies.
• Maintain store appearance and stockroom organization.
• Accountable for food safety protocols for food handling, general cleanliness, and maintenance of store. Ensures a safe guest and working environment.
• Must be fluent on and be able to represent the Voice of Hoffman’s (VoH)*
• Effectively communicate all store needs to Store Manager or Manager on Duty.
• Complete all assigned tasks and responsibilities promptly.
• Have FUN!

• Voice of Hoffman’s (VoH) is the distinct personality a brand takes on in its communication, marketing messaging, merchandising, social media and other ways the brand communicates with its customers.

Who you are:

• A chocolate and sweets enthusiast.
• Passionate about customer service.
• Enjoys working in a collaborative team environment. Working to achieve the company's goals.
• Believes in and accurately represents Hoffman’s culture and shares the Hoffman’s experience with our guests by learning, selling, and educating guests about our products.
• Hard-working and enthusiastic retail sales associate who combines selling abilities, with a strong motivation for success.
• Enjoys testing new ideas, concepts, and flavors.
• Reliable and able to demonstrate dependability, responsibility, and consistency in their job performance.
• Positively responds to direction and requests for assistance from associates, managers, and guests.

What you’ll need:

• Must be 18 years of age or older.
• 1 year of retail experience (preferably within the sweets or confections industry).
• Able to multi-task in a fast-paced environment.
• Excellent interpersonal and customer service skills.
• Willing to work a flexible schedule including days, evenings, weekends and holidays.
• Able and willing to operate POS/ register.
• Able to walk and stand for long periods of time use hands to handle or feel; reach with hands and arms and talk or hear.
• Able to independently lift/move up to 25lbs. Able to lift/move up to 50lbs with assistance.

What’s in it for you:

• Fun at Work!
• Flexible scheduling
• Career growth opportunities
• Training and Development
• 30% Employee Discount
• Perk Spot (Discounts on cell phone, travel, theme parks, etc.)
• 401k with company match beginning the 1st of the month after 60 days of employment.
• Employee Assistance Program
• And more!

Full Time Only

• Medical, Dental, and Vision Insurance
• Paid Time Off
• Health Savings and Flexible Spending Account
• Legal Services

Let’s get Social!

• Website: www.hoffmans.com
• Facebook: www.facebook.com/hoffmanschocolate
• Twitter: www.twitter.com/hoffmanschoc
• Instagram: @hoffmanschocolate