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Overview:
We are seeking a Technical Support Specialist to join our team. This is an entry level position, with minimal experience required.
Responsibilities:
- Provide technical support and troubleshooting assistance to users
- Respond to incoming support requests via phone, email, or ticketing system
- Diagnose and resolve technical hardware and software issues
- Collaborate with other IT team members to escalate complex issues
- Document all support interactions and solutions in ticketing system
- Assist with software installations, updates, and configurations
- Maintain accurate records of hardware inventory and software licenses
Job Types: Full-time, Part-time
Pay: $20.22 - $24.35 per hour
Benefits:
People with a criminal record are encouraged to apply
Ability to Commute:
Ability to Relocate:
Work Location: In person
Part Time | Full Time
Ambulatory Healthcare Services
$45k-59k (estimate)
05/21/2024
06/02/2024
itssos.com
MONTEREY, CA
100 - 200
Private
AMELIA CHAPMAN
$10M - $50M
Ambulatory Healthcare Services
IT Solution Services provides remote backup, spam and virus filtering and managed services.
The job skills required for Tech Support Representative include Technical Support, Troubleshooting, etc. Having related job skills and expertise will give you an advantage when applying to be a Tech Support Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Tech Support Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Tech Support Representative positions, which can be used as a reference in future career path planning. As a Tech Support Representative, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Tech Support Representative. You can explore the career advancement for a Tech Support Representative below and select your interested title to get hiring information.