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1 Tech Support Representative Job in Tunkhannock, PA

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IT Solution Services
Tunkhannock, PA | Part Time | Full Time
$45k-59k (estimate)
1 Week Ago
Tech Support Representative
IT Solution Services Tunkhannock, PA
$45k-59k (estimate)
Part Time | Full Time | Ambulatory Healthcare Services 1 Week Ago
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IT Solution Services is Hiring a Tech Support Representative Near Tunkhannock, PA

Overview:

We are seeking a Technical Support Specialist to join our team. This is an entry level position, with minimal experience required.

Responsibilities:

- Provide technical support and troubleshooting assistance to users
- Respond to incoming support requests via phone, email, or ticketing system
- Diagnose and resolve technical hardware and software issues
- Collaborate with other IT team members to escalate complex issues
- Document all support interactions and solutions in ticketing system
- Assist with software installations, updates, and configurations
- Maintain accurate records of hardware inventory and software licenses

Job Types: Full-time, Part-time

Pay: $20.22 - $24.35 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Tuition reimbursement

People with a criminal record are encouraged to apply

Ability to Commute:

  • Tunkhannock, PA (Preferred)

Ability to Relocate:

  • Tunkhannock, PA: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Part Time | Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$45k-59k (estimate)

POST DATE

05/21/2024

EXPIRATION DATE

06/02/2024

WEBSITE

itssos.com

HEADQUARTERS

MONTEREY, CA

SIZE

100 - 200

TYPE

Private

CEO

AMELIA CHAPMAN

REVENUE

$10M - $50M

INDUSTRY

Ambulatory Healthcare Services

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About IT Solution Services

IT Solution Services provides remote backup, spam and virus filtering and managed services.

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The following is the career advancement route for Tech Support Representative positions, which can be used as a reference in future career path planning. As a Tech Support Representative, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Tech Support Representative. You can explore the career advancement for a Tech Support Representative below and select your interested title to get hiring information.