4 NAVSEALOGCEN ITSS -Computer user specialist Jobs in Herndon, VA
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NAVSEALOGCEN ITSS -Computer user specialist
$58k-72k (estimate)
Full Time | IT Outsourcing & Consulting
1 Month Ago
IT Partners,Inc is Hiring a NAVSEALOGCEN ITSS -Computer user specialist Near Herndon, VA
Computer User Support SpecialistMechanicsburg, PA, Kittery, ME, or Remote, Full TimeDescriptionThe Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems supporting the logistics domain. The User Support Specialist will respond to trouble tickets, provide recommendations, troubleshooting issues and provide support as needed to resolve user issues or to escalate the trouble ticket for resolution by a technical subject matter expert.
RequirementsCandidate should have at least 3 years of experience in a related information technology environment providing support to users. Ideally the candidate will have experience supporting the Department of Navy logistics and supply chain business systems or similar custom legacy portfolios. Active secret security clearance is required.
Smart? Motivated? Ready to roll? You'll feel right at home at ITP. Where creativity is encouraged, initiative is rewarded, and reputations are made. A career here translates into continual opportunities to grow and expand on what you can do as we help clients become high-performance organizations.
There's no better place to grow your career! If you wish to be part of this dynamic opportunity, please apply to this job posting.
RequirementsCandidate should have at least 3 years of experience in a related information technology environment providing support to users. Ideally the candidate will have experience supporting the Department of Navy logistics and supply chain business systems or similar custom legacy portfolios. Active secret security clearance is required.
- Ability to troubleshoot and resolve user issues using desk guides and frequently asked questions
- Exceptional customer service mannerism and attitude
- Experience with trouble ticketing systems
- Ability to validate configurations and user setups
- Strong problem-solving skills
- Ability to communicate will a wide range of users with varying degree of IT system knowledge and experience
- Ability to manage multiple trouble tickets and prioritize resolution activities
- Strong team player with ability to work with project technical resources
- Experience with JIRA or other documentation tools
- Background with agile development methodologies
- Must have or be able to achieve Cyber Security Workforce Certification, IAT-II
Smart? Motivated? Ready to roll? You'll feel right at home at ITP. Where creativity is encouraged, initiative is rewarded, and reputations are made. A career here translates into continual opportunities to grow and expand on what you can do as we help clients become high-performance organizations.
There's no better place to grow your career! If you wish to be part of this dynamic opportunity, please apply to this job posting.
Job Summary
JOB TYPE
Full Time
INDUSTRY
IT Outsourcing & Consulting
SALARY
$58k-72k (estimate)
POST DATE
05/19/2024
EXPIRATION DATE
11/12/2024
WEBSITE
itp-consulting.com
HEADQUARTERS
Bridgeville, PA
SIZE
<25
INDUSTRY
IT Outsourcing & Consulting
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