Greetings from IT Engagements…!

IT Engagements is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. We have an immediate opening for the below position with our premium clients.

Role: Credit and Collections Analyst

Location: Ridgefield Park, NJ

Duration: 6 Months (possible extension)

Responsible for handling financial activities for selected Consumer Electronics partners and establishing best practices to ensure full of Disputes with a focus on customer satisfaction through process improvements
and effective relationships with our business partners.

Role and Responsibilities

• Manage current ATB (Aged Trial Balance), all transactions for assigned account
• Analyze accounts, attention to quality and accuracy is of paramount importance in this role Dispute Resolution
• Conduct reconciliations; identify and investigate problems within the process and system and provide solutions to resolve the issues
• Work with appropriate departments to ensure credits are issued for valid customer chargebacks
• Reconcile and resolve credit balances and request refunds if necessary
• Advise sales force of outstanding chargeback issues. Alert them of issues and enlist support for the resolution of disputes
• Partner with Logistic partner, America Logistics (SALs), to ensure POD issues to resolve outstanding CB and past due invoice issues
• Partner with sales team and sales executives on problem issues to ensure timely resolution Operational/Functional Review
• System updates- including but not limited to proper coding for clearing and matching of chargebacks and credits in SAP
• Maintains accurate customer information in a system according to company procedures
• Process and submit all clearings prior to monthly closing
• Effectively manage client relationships
• Customer Meetings via Phone and in person
• Relationship building (internal & external)
• Prepares and communicates various weekly, monthly, and quarterly financial reports to management. Various Ad Hoc Reporting & Analysis
• Ability and willingness to jump into projects and workloads as needed

Skills and Qualifications

• Bachelor’s degree in Accounting or Finance preferred
• 3-5 years of professional experience in like industry
• Strong customer service skills
• Solid analytical and problem-solving skills
• Ability to identify discrepancies and inconsistencies
• Eye for detail attention to quality and accuracy are of paramount importance in this role
• Diplomacy and ability to deal with difficult situations
• Solid Microsoft Office skills (Word & Excel) V-lookup and Pivot tables (Macros a )
• Oral & Written Communication Skills
• Professionalism
• Attitude towards work and timeliness in completing daily tasks
• Sense of urgency to get it done required Relationship Management
• Ability to multi-task in a fast-paced environment

Thanks and Regards,

Shiva Raj

Sr Recruiter

IT Engagements, Inc.

Job Types: Full-time, Contract

Pay: $25.00 - $30.33 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Microsoft Excel: 3 years (Required)
• Ad Hoc Reporting: 3 years (Required)
• Credit Collections: 3 years (Required)
• Finance or Accounting: 3 years (Required)

Work Location: In person