Minimum Clearance Required

Responsibilities

ISYS Technologies delivers emerging technology solutions through our diverse and talented employees who are dedicated to our customers’ success. We empower our teams, contribute to our country and operate responsibly. We are a reputable award-winning WOSB providing Engineering and Enterprise Information Technology (EIT) services to the Federal government. Headquartered in Colorado, ISYS serves key national customers throughout the United States with a presence in more than 16 states.

About the Position: 

The Database Administrator is responsible for creating and organizing new projects on the JIRA platform, as well as configuring the layout, design, workflow, and dashboard. The Database Administrator designs, manages, and maintains databases, evaluates configuration and access, resolves database performance/capacity issues and performs database recovery and back-up. 

Responsibilities:

• Responsible for executing audits of configuration data and validating Configuration Management System
• Supports incident and problem management
• Administers existing Trouble Ticketing and Problem Reporting (TTPRS) System, using JIRA
• Participates in the strategic planning process using Atlassian tools to provide cross-organization traceability to program goals, initiatives, and available resources
• Responsible for configuring the current layout, design, workflows, dashboards, reports, advanced roadmaps, automation rules, notification schemes, permission schemes, integration points and general Jira hygiene in close collaboration with the team
• Work with Product and Project Managers to document use of Jira and publish guides (training material) & best practices
• Develop test plans and implement changes to Jira environment, and update documentation accordingly
• Serve as technical lead for Jira platform providing in-depth troubleshooting as needed
• Review various JIRA Software projects and use of common platform workflows. Make recommendations to reduce duplications, conflicts, or high-risk configurations
• Facilitate use of issue trackers, wikis, source control systems, etc. to share knowledge across various teams

Qualifications

Educational Requirements

Bachelor’s degree in Computer Science, Project Management or Business Administration, or equivalent work experience 

Qualifications: 

• 3 years of experience with Atlassian JIRA, Confluence, and BitBucket
• JIRA Service Management Fundamentals Certification
• Security CE Training
• Atlassian Certified Expert in Jira Administration for Cloud and in Managing Jira Projects for Cloud preferred, not mandatory
• Experience using a structured launch process or system, such as Agile development methodologies helpful
• Experience deploying software/applications, completing system configuration, and resolving installation issues helpful
• Strong troubleshooting skills and ability to use deductive reasoning to identify possible sources of a problem and then work toward a solution
• Experience with navigating complex development projects preferred, not mandatory

Essential Requirements:

US Citizenship is required

Clearance: Secret

ISYS Technologies is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected Veteran status, or disability status.

In compliance with Colorado’s Equal Pay for Equal Work Act, the annual base salary range for this position is listed . Please note that the salary information is a general guideline only. ISYS Technologies considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. In addition, ISYS Technologies remains compliant with all current government requirements surrounding the changing Covid-19 landscape. Proof of current vaccination or approved exemption will be requested upon hire.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation.

While performing the duties of this job, the employee will regularly sit, walk, stand and climb stairs and steps. May require walking long distance from parking to work station. Occasionally, movement that requires twisting at the neck and/or trunk more than the average person, squatting/ stooping/kneeling, reaching above the head, and forward motion will be required. The employee will continuously be required to repeat the same hand, arm, or finger motion many times. Manual and finger dexterity are essential to this position. Specific vision abilities required by this job include close, distance, depth perception and telling differences among colors. The employee must be able to communicate through speech with clients and public. Hearing requirements include conversation in both quiet and noisy environments. Lifting may require floor to waist, waist to shoulder, or shoulder to overhead movement of up to 20 pounds. This position demands tolerance for various levels of mental stress.

ISYS Technologies is an Engineering and Information Technology Company focused on providing Services to the Federal and State Government. ISYS offers a competitive compensation program and comprehensive benefits package to our employees.