Overview

Consider a new career today as a Service Specialist Team Member with IST Management Services, the fastest-growing, national, facilities management company in the industry. IST Management is a BPO Company (Business Process Outsourcing) specializing in providing solutions for the management of physical and digital information through Facilities Management, eDiscovery, and Electronic Document Management services.

The Opportunity: IST is looking for friendly, service-oriented, customer focused people with a passion for excellence. We offer professional training, skill enhancement and opportunities to advance toward full time positions.

Position Details:

This direct hire role is a full time Service Specialist and performs office services work in our very professional corporate Raleigh, NC office

Hours will be full time M-F 8am - 5pm

Full medical, vision, dental benefits with 401K plan & Life Insurance!

No nights, no weekends!

Business professional dress code and standards are required

Hourly Compensation: $15.75 -15.75 USD per hour

Responsibilities

Duties include but not limited to:

• Operating mailing, copy, scanning and fax equipment
• Process/deliver all mail, FedEx, UPS in a timely manner throughout the office
• Greet all guests/employee at front desk in friendly manner
• Issue security badges to visitors
• Make security badges for new employees
• Manage all conference rooms to ensure chairs are pushed in & conf room looks neat & organized
• Set up-breakdown for office events - set up food, drinks, ice bucket & clean area after event
• Must be comfortable lifting at least 35lbs, bending over, stocking shelves with materials
• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
• Process all FedEx - UPS in a timely manner so packages are sent out same day
• Ordering/manage all Office Supplies & stock areas on each floor daily
• Ordering/manage all Pantry Supplies & stock areas on each floor daily
• Fill office copiers each day with paper & make sure copier is fully functional
• Participate in cross-training Maintaining all logs and reporting documentation; attention to detail
• Have excellent attendance to work - meetings
• Must have excellent customer service skills & be a team player

Qualifications

• Must have reliable means of transportation to - from work
• Must have exceptional customer service skills & enjoy working with a team
• Must have at least 2yrs of experience working in a professional office environment
• Must be dependable & relaible & report to work & meetings on time
• High school diploma or GED
• Customer Service/ Hospitality / Retail background preferred
• Professional appearance and demeanor
• Keyboarding and windows environment PC skills
• Excellent communication skills both verbal and written
• Must be able to lift up to 40 pounds
• Must be reliable

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team. Contact information here: https://www.istmanagement.com/talent-acquisition-team

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.