Overview

Consider a new career today as an Mail Center Service Associate with IST Management Services, the fastest-growing, national, facilities management company in the industry. IST Management is a BPO Company (Business Process Outsourcing) specializing in providing solutions for the management of physical and digital information through Facilities Management, eDiscovery, and Electronic Document Management services.

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, and Paid Time Off

The Opportunity: IST is looking for friendly, service-oriented, customer focused people with a passion for excellence. We offer professional training, skill enhancement and opportunities to advance toward supervisor, assistant manager and site manager positions.

Hourly Compensation: $16.50-16.50 USD per hour, DOE.

Amenities: Great working environment, friendly staff!

Who We Are

IST Management is a business process outsourcing and e-Discovery company. We have over 1,800 employees and have been in business for over 25 years, with operations in over 38 cities across the U.S. We provide Facilities and Office Services Management, e-Discovery services including processing, hosting, court reporting, collections and forensics, managed review, and managed services. IST Management is one of the fastest-growing e-Discovery and facilities management companies in the U.S. We’ve been honored as one of the Nation’s Best & Brightest Companies to Work For, awarded the HR Professional Excellence Award from the Society for Human Resource Management, and we’ve made the INC 5000 list. We’re a proud partner of the Military Spouse Employment Partnership through our nation’s Department of Defense and have joined them in their “Hiring Our Heroes” mission which seeks to hire 100,000 active and former service members in 2020.Check out istmanagement.com for more info on us!

Responsibilities

The Mail Center Service Associate will work with the on-site IST Management team to provide office support to employees and guests. Other responsibilities include: 

• Operating mailing, copy and reprographic equipment
• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
• Pick-up and deliver mail, parcels, copy jobs and faxes to customers
• Handle time-sensitive material like confidential, urgent packages
• Perform shipping and receiving duties 
• Participate in cross-training Maintain all logs and reporting documentation; attention to detail

Qualifications

Ideal candidates have prior customer service experience, are a team player and are willing to train! Other qualifications include:

• Must have access to reliable transportation to reach locations not on public transportation routes
• High school diploma or equivalent (GED) - College Degree is a plus and allows a fast track plan to management
• Customer Service/ Hospitality/ Retail background preferred
• Keyboarding and windows environment PC skills
• Excellent communication skills both verbal and written
• A valid driver's license and reliable transportation to and from work
• Lifting up to 55 pounds

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team. Contact information here: https://www.istmanagement.com/talent-acquisition-teamPlease respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.