POSITION SUMMARY
The employee in this position is responsible for providing superior service to both internal and external guests. The Slot Supervisor will be responsible for the successful operation of the slot floor during their assigned shift. They will verify jackpots and ensure compliance with all internal controls and Gaming regulations.
JOB DUTIES AND RESPONSIBILITIES
The following statements are intended as general examples of the duties of this position and are not all-inclusive. Other reasonable duties may be assigned.

• Provides exceptional guest service, positively affects interactions with guests and employees, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow team members.
• Responsible for developing and maintaining positive guest relations, and ensure the safety and security of all guests
• Responsible to the Slot Manager/Slot Shift Manager for successful performance of assigned duties.
• Responsible for the supervision and performance of the Slot Attendants.
• Responsible for reviewing staffing levels to maintain budgeted and forecasted levels of employment.
• Responsible for the training of Slot Attendants and assisting – when needed – the Slot attendants on the floor. Delegates authority and assigns responsibilities.
• Responsible for the development of the existing staff, also responsible for interviews, hiring, evaluation, coaching, and discipline of employees.
• Responsible for familiarity of departmental financial data.
• Handles guest relations and minor guest disputes.
• Creating a clean, safe, friendly and fun atmosphere for all guests and employees.
• Completing all company-required training within designated time frames.

Location: 100 Isle of Capri Boulevard, Boonville, Missouri 65233

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Physical setting:

• Casino

Schedule:

• 10 hour shift

Work Location: In person