Housekeeping Manager Responsibilities:

• Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met.
• Build moral and motivating team, creating, and maintaining a positive culture for the department.
• Ability to plan and execute various projects needed for the department.
• Overseeing and managing supervisors and staff.
• Scheduling staff and supervisor shifts and organizing replacements as required.
• Investigating and addressing complaints.
• Providing training to the housekeeping staff.
• Regularly (monthly & weekly) taking inventory of cleaning supplies and ordering stock as needed.
• Issuing cleaning supplies and equipment to housekeeping staff as needed.
• Screening housekeeping applicants and recommending promotions, transfers, and dismissals.
• Performing various cleaning duties in instances of staff shortages.

Housekeeping Manager Requirements:

• High school diploma or GED.
• Proven housekeeping experience.
• Working knowledge of housekeeping.
• Proficient in all Microsoft Office applications.
• The ability to multitask.
• The ability to stand for extended periods of time.
• Excellent organizational and time management skills.
• Exceptional customer service skills.
• Effective communication skills.