Job Summary:
We are seeking a detail-oriented Front Desk Agent to join our team. The ideal candidate will have a background in patient service and medical administration, with proficiency in medical terminology and administrative tasks.

Responsibilities:
- Greet patients and visitors in a professional and friendly manner
- Manage patient check-ins and check-outs efficiently
- Schedule appointments using medical scheduling software
- Answer phone calls and direct inquiries to the appropriate personnel
- Maintain medical records accurately and ensure patient confidentiality
- Assist with urgent care patients and provide support during emergencies
- Utilize eClinicalWorks or similar electronic health record systems for administrative tasks

Requirements:
- Previous experience as a Medical Receptionist or in a similar role preferred
- Proficiency in medical terminology and understanding of medical office procedures
- Familiarity with phone systems and handling multiple lines
- Ability to work effectively in a fast-paced environment, particularly in an ER or urgent care setting
- Strong administrative skills with attention to detail
- Excellent communication and interpersonal abilities

This position offers the opportunity to work in a dynamic healthcare environment where you can utilize your skills in patient service, medical records management, and administrative tasks. If you are passionate about providing exceptional patient care and have the necessary skills, we encourage you to apply for this rewarding Front Desk Agent position.

Job Type: Part-time

Pay: $22.14 - $26.66 per hour

Expected hours: 24 – 28 per week

Healthcare setting:

• Dental office
• Private practice

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• No weekends

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Ability to Commute:

• San Ramon, CA 94583 (Required)

Ability to Relocate:

• San Ramon, CA 94583: Relocate before starting work (Required)

Work Location: In person