Position Summary. The Service Manager is responsible for the overall performance of the maintenance staff within a community. This position ensures that all maintenance functions are managed properly, including service requests, unit turns, common area cleaning, management of contractors and coordination of capital projects, as required. Key Responsibilities. Creates a customer service focused culture for residents, prospects, vendors and employe...
Position Summary. The Senior Portfolio Analyst supports Office Properties Asset Management team by building and maintaining portfolio financial models, analytical tools, and automated workflows to drive portfolio performance and strategic decision-making. The role ensures data integrity across reporting systems, prepares investment materials, and leads process improvements. The Senior Portfolio Analyst also assists with underwriting for leases an...
Position Summary. The Community Manager at Deerfield is responsible for leading all phases of operation of the community, including, but not limited to, leadership and development of onsite team, financial performance, resident relations, and community preservation and aesthetics. Key Responsibilities. Creates a customer service focused culture for residents, prospects, vendors and employees. responds and resolves resident requests and concerns. ...
Position Summary. The Senior Director of Procurement is responsible for developing and executing strategic procurement plans for the Apartments Division. This role is responsible for mitigating company risk, achieving cost containment, enhancing quality and efficiency, and providing essential operational support. The Senior Director will collaborate directly with ICAC Senior Management to align annual strategic plans, budgets, and actions with ov...
Position Summary. This role primarily focuses on financial analysis and valuation of real estate assets, utilizing models like Net Present Value (NPV), Internal Rate of Return (IRR), and Discounted Cash Flow (DCF) in tools such as ARGUS and Excel. The responsibilities encompass a range of analytical support from annual property valuations and underwriting for leases and acquisitions, to preparing investment theses and actively participating in th...
Position Summary. The Service Manager is responsible for the overall performance of the maintenance staff within a community. This position ensures that all maintenance functions are managed properly, including service requests, unit turns, common area cleaning, management of contractors and coordination of capital projects, as required. Key Responsibilities. Creates a customer service focused culture for residents, prospects, vendors and employe...
Position Summary. The Digital Marketing Manager, Apartments is responsible for executing, optimizing, and leading innovative digital media strategies, and driving resident acquisition and retention across multiple channels. Key Responsibilities. Support campaign optimization, budget management, and digital strategy. Assist in the implementation and analysis of all acquisition channels, including paid search, paid social, display, programmatic, co...
Position Summary. The Quality Assurance (QA) Associate ensures consistent, high-quality customer experiences by monitoring and evaluating associate interactions and process utilization. This role applies standardized scoring criteria, identifies performance trends, and partners with leadership and training teams to recommend improvements that enhance the customer experience and service standards. Job Duties. Monitor and evaluate recorded customer...
Position Summary. The Manager, Resident Support Services is responsible for the planning and coordination of repairs and resident relocations during the initial phase of all remediation projects. This includes daily supervision, ensuring operational efficiency, training, team member development and quality control for the Resident Support Services team. This role optimizes case management standards to provide a consistent, positive resident exper...
Position Summary. The Senior Coordinator is a pivotal role that serves as a key operational partner, directly contributing to the success of the team. Reporting to the Vice President, Marketing, this position requires a highly dynamic individual with strong project management skills who can seamlessly pivot between detailed executive support, hands-on project coordination, and managing the team's operational budget and contracts. Key Responsibili...
Position Summary. This role leads a tenant coordination team and is responsible for ensuring all lease obligated Landlord construction work is completed before the delivery of the premises to the tenant. This role provides strategic oversight and mentorship to ensure alignment with organizational goals and key performance indicators. Job Duties. Communicates with tenants and leasing partners, defining project scope, drafting preliminary drawings,...
Position Summary. This role will manage the design, implementation, and optimization of our comprehensive Business Intelligence (BI) infrastructure, integrating data to drive operational excellence, actionable reporting, and informed decision-making. This role works closely with other teams to ensure BI strategies are aligned with business goals and support cross-functional objectives. Job Duties. Solves complex business and technical problems us...
