We are seeking a Service Advisor to join our growing team! You will be joining one of the most exciting, fast paced, and rewarding careers in the automotive industry. Our service advisors help customers get back on the road and stay on the road by recommending repairs and preventative maintenance. Iron Trail Motors represents two of the worlds largest automotive brands, Chevrolet & Toyota.

Responsibilities:

• Smile, and have a positive attitude
• Learn the product to become a product knowledge expert
• Present solutions and options to customer for vehicle repair
• Recommend preventative maintenance
• Prospect and contact existing and potential customers to make them aware of manufacturer special offers and recalls
• Resolve customer inquiries and complaints
• Set follow-up appointments to keep customers aware of latest developments
• Use computer software to keep organized and provide excellent customer service

Qualifications:

• A smile and positive attitude
• Desire to succeed
• You must enjoy talking and working with people
• Previous customer service/sales experience
• Familiarity with computer software/typing
• Ability to build rapport with clients
• Detail-oriented

Job Type: Full-time

Pay: $50,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Day range:

• Monday to Friday

Shift:

• Day shift

Work Location: In person