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The University of Iowa Hospitals and Clinics- Iowa River Landing is seeking a 100% Clinic Services Specialist. This position is responsible for scheduling patient appointments and visits in multiple outpatient clinics following the guidelines set forth by IRL and Patient Appointment Center (PAC). Participates in daily phone coverage for several departments utilizing the resources available to maintain the Ambulatory Care Services “Standards of Excellence”. Upholds IRL and the Patient Appointment Center best practices and is accountable for performing these tasks. Serves as mentor, role model, and service excellence ambassador for staff, co-workers, patients and visitors. May perform other duties as assigned.
Job Description:
University of Iowa Health Care WECARE Values:
For a full job description, please send an e-mail to the contact listed below.
About:
University of Iowa Hospitals & Clinics—recognized as one of the best hospitals in the United States—is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.®
University of Iowa Health Care–Iowa River Landing offers the world-class, academic-level medicine you expect from UI Hospitals and Clinics in a convenient medical office building that makes visiting the doctor a pleasant experience. Our pledge at UI Health Care–Iowa River Landing is that our patients will receive the best possible care in a friendly, compassionate, efficient way.
For more information about Why Iowa?, click here.
Percent of Time: 100%
Schedule: Monday - Friday, 40 hours a week will be accomplished between the times of 7:00am-8:00pm, with rotating lates/evenings, and a Saturday rotation between 7:30am-12:30pm.
Location: Iowa River Landing
Rotations: Weekend, holiday, and evening rotation.
Pay Grade: 3A
Pay Structure A: https://hr.uiowa.edu/pay/pay-plans/professional-and-scientific-pay-structure
Benefits Highlights:
Regular salaried position located in Iowa City, Iowa
Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans. For more information, click here.
Required Qualifications
Desirable Qualifications
Application Process:
In order to be considered for an interview, applicants must upload the following documents and mark them as “Relevant File” to the submission:
Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process. If applicable, internal references will be conducted with approval from the candidate. This position is not eligible for sponsorship.
For additional questions, please contact Alene Johnson at alene-johnson@uiowa.edu.
Full Time
$35k-43k (estimate)
04/20/2023
05/04/2024