Description

The Medical Office assistant will provide firsthand customer service to patients and visitors. The duties are to provide clerical support such as patient check in/out, scheduling, referrals, insurance verification, filing and medical records.

· Transcript of patient records

· Patient Billing

· Processing insurance claims

· Scheduling appointments

· Verifying patient insurance 

Requirements

· High school graduate or equivalent required. Medical Office assistant degree preferred.

· One year of professional experience in a healthcare practice setting preferred or candidate must show aptitude to learn medical best practice and use of electronic medical record.

· Knowledge of medical terminology preferred.

· Ability to provide business office procedures, accurate grammar, spelling, and punctuation to accurately process patient information. Positive attitude, maturity, professionalism, dedication, flexibility, customer service skills required.

· Ability to read, understand and follow oral and written instruction. Ability to adapt and apply guidelines and procedures.

· Ability to exercise skills in the area of initiative, problem solving, decision-marking and multitasking. Ability to react calmly and effectively in emergency situations. Skill in identifying problems and recommending solutions.

· Knowledge of organization policies, regulations, and common safety hazard precautions to establish a safe working environment.

· The individual must possess good interpersonal skills and be able to serve, without prejudgment, clients with differing lifestyles, race, economic status, age, or religious affiliation. 

Essential Physical Requirements

· Must possess full range of body motion to pass basic FIT test for position to include walking, kneeling, standing, pushing, pulling, bending, stooping, reaching, and sitting for extended periods of time.

· Must be able to lift and carry up to 30 pounds. 

Reports To 

Physician, Office Manager and Director of Operations