Job Summary:

Join the growing team at IP Pathways as we continue to expand! We're looking for a Network Engineer to provide advanced technical support and guide our customers through complex network solutions. In this role, you'll work directly with IT professionals from our customer base, focusing on networking, routing, and firewall administration. The right candidate will not only have strong technical skills but also excel in communication and customer service. This position offers a clear path for growth, with opportunities to advance to a Senior Network Engineer role, especially within our data center operations. We’re committed to developing the skills and careers of our team members.

Common Responsibilities:

• Uphold a high degree of customer satisfaction.

• Pursue continual improvement in all undertakings.
• Perform remote and onsite support and some implementation for customer environments.
• Deliver technical support to customers, being part of an on-call rotation.
• Perform other duties as necessitated.

Minimum Requirements:

• Associate's degree or relevant certifications (such as CCNA) preferred, albeit not mandatory.
• 3 – 5 years’ experience in supporting or deploying tech solutions.
• Familiarity with the following technologies is favored:

• Wireless: Aruba and Meraki.

• Switching and Routing: Cisco, Arista, Aruba, Meraki.
• Firewalls: Cisco, Meraki, Palo Alto, FortiGate.
• Load Balancers: Kemp, F5, Peplink.
• Protocols: OSPF, BGP, Fibre Channel Zoning.
• Phone Systems: Cisco.

• Network Security and Access Control: Cisco ISE and Aruba ClearPass.

• Stellar communication skills, both written and verbal.
• Exceptional multitasking prowess maintaining quality.
• Team-oriented disposition.

Here are just some of some of the great reasons to work at IP Pathways:

• Lucrative healthcare benefits and 401k with company match.
• Work/life balance. IP Pathways believes in enabling families to be families. We proudly offer flexible and accommodating work schedules to meet your family’s needs and obligations.
• Quarterly team outings. Join us for a BBQ crawl, a friendly game of laser tag or paintball, maybe enjoy a couple frames of bowling, or try your luck in the arcade, no tokens needed! The venue always changes.

Next Steps:

If this position sounds like the challenge, you have been looking for and if you’d like to join the IP Pathways culture of being the industries finest and most technically skilled individuals who will DO WHATEVER IT TAKES FOR THE CUSTOMER, please send us your cover letter and resume. Be sure to tell us why you think you’d be a great fit for the role and IP Pathways. We are also hiring for normal business hours so let us know what works for you.

Sponsorship / Relocation

Applicants must be currently authorized to work in the United States on a full-time basis. We are not offering sponsorship to applicants for employment visa status. We are not offering relocation reimbursement for this position.

Compensation: DOE/DOQ