Job Summary

IP Pathways is experiencing explosive company growth! In fact, we’ve doubled in size over the last couple of years and we’d like to consider you for a position on our growing team! The Network Engineer position is responsible for providing next-tier and escalation-level technical support to our customer base. This primarily includes interacting with other IT professionals employed by our customers. These support services are most often focused on networking, routing and firewall administration, but include the whole IP Pathways product set. As a consultant, this position must also provide a high-level of professionalism and must possess excellent soft skills in addition to technical skills. There is also opportunity for career advancement by transitioning to a Senior Network Engineer working on our data center infrastructure. We are willing to train the right candidate in all aspects of our product set. 

Common Responsibilities:

• Always work to maintain a high-level of customer satisfaction
• Always strive for continual improvement in everything we do
• Work on maintaining our data center networks
• Provide technical support to customers
• Includes participating in an on-call rotation
• Other duties as assigned

Minimum Requirements:

• Associates degree in Computer Science, Information Technology, Engineering, Business Systems or certifications in specific IT subject matter preferred, but not required
• At least 3 – 5 years of experience supporting or implementing technology solutions
• Experience with the following technologies preferred
• Switches and routers (Catalyst & Nexus switching)
  • Expertise in routing protocols including BGP, IGRP and OSPF
• Firewalls and other network security devices
  • Cisco Firepower and Palo Alto
• Cisco VoIP
• Wireless networks
  • Aruba and Meraki
• VPN (IPSec, SSL, etc)
• Load-balancing & application acceleration
• Excellent written and verbal communication skills. 
• Excellent ability to multitask and maintain high-levels of quality
• Must be able to work as a valued member in a team environment

Physical Abilities Required:

Ability to rack servers, switches, and other datacenter equipment.

About IP Pathways:

As a cloud provider, IP Pathways provides information technology and cloud solutions to customers of all sizes in the Midwest and across the nation. We have offices in Urbandale, IA; Omaha, NE; Kansas City, MO; and Columbus, OH. We design, implement, monitor, support and manage regional, private and hybrid cloud solutions. 

Here are just some of some of the great reasons to work at IP Pathways:

• Lucrative healthcare benefits and 401k with company match.
• Work/life balance. IP Pathways believes in enabling families to be families. We proudly offer flexible and accommodating work schedules to meet your family’s needs and obligations.

• Quarterly team outings. Join us for a BBQ crawl, a friendly game of laser tag or paintball, maybe enjoy a couple frames of bowling, or try your luck in the arcade, no tokens needed! The venue always changes.

Next Steps:

If this position sounds like the challenge you have been looking for and if you’d like to join the IP Pathways culture of being the industries finest and most technically skilled individuals who will DO WHATEVER IT TAKES FOR THE CUSTOMER, please send us your cover letter and resume. Be sure to tell us why you think you’d be a great fit for the role and also IP Pathways. We are also hiring for normal business hours so let us know what works for you.

Sponsorship / Relocation

Applicants must be currently authorized to work in the United States on a full-time basis. We are not offering sponsorship to applicants for employment visa status. We are not offering relocation reimbursement for this position.

Compensation: DOE/DOQ