Position Description: Help patients with diabetes in Iowa navigate the value Iowa Diabetes team can provide them through research, care, education and technology. Become a champion for the patients and help them solve their diabetes problems and have better health. Hours need to be flexible to include evenings and weekends to be able to reach our patients at the times that they are available.
Minimum Knowledge, Skills and Abilities Required
General high school diploma or equivalent
At least 1 year of work experience
Knowledge of business English, spelling, arithmetic, modern office practices and procedures, standard office equipment.
Proficiency in Microsoft Office/Google Suite of products Position Responsibilities: 10.00% - Promotion/Outreach -Build and maintain relationships in the community including subsites as well as referral clinics. Conduct and coordinate community events such as local health fairs and patient support groups throughout the week (including evenings/weekends as applicable). Maintain and improve local marketing contacts and patient databases for recruitment. 35.00% - Patient Navigation and Communication -Respond to calls from interested patients for our services in a timely manner. Guide the patient to services at IDR that would meet the needs of the patient through Research, clinic, education or technology. Contact potential patients and assist with scheduling and tracking appointments and entering notes/data in appropriate systems. Educate current and prospective patients on the benefits of the IDR portal and EMR connection. Assist with sign-ups and answer questions to ensure a continual growth and usage of the services offered.
55.00% - Clinical Trial Recruitment -Actively seek patients for enrolling studies using Patient Qualifier and by screening medical records for subsites and partner clinics, identifying potential patients using inclusion/exclusion criteria. Work with the Clinical Research Team to adequately recruit patients based on the criteria provided and schedule screening visits. $19.00 - $22.00 per hour