Description

Job Summary: The Academic Advisor is responsible for serving prospective and currently enrolled undergraduate students including advisement to facilitate registration, enrollment, major/minor selection, retention, graduation and monitoring academic standing. This role will maintain the professional operation of the Center for Advising and Academic Services.

Duties and Responsibilities:

1. Provide academic advisement for undergraduate and transfer students including course selection, transfer credit evaluations, major and minor decisions, degree requirements, monitoring academic standing, program plans, change of status, inter-school transfers.
2. Establish, build, and maintain an active relationship with an assigned group of advisees from the point of admission through to degree completion.
3. Respond to student inquiries and resolve issues related to curriculum, course prerequisites, referencing current catalogs, websites, and other appropriate resources.
4. Maintain individual student records including pertinent advising and other notes, related to student persistence, challenges, engagement with partner offices.
5. Prepare form and individual letters and other forms of communication to engage students, schedule meetings and appointments, secure requested information, and prepare summary reports.
6. Assist in the supervision and operation of the front desk, including acting as a resource to the receptionist, monitoring the functions of the area, and monitoring the shared email for the office.
7. Administer reviews and status of student records, conducting reviews of all student records at critical credit thresholds of 30, 60, 90, and 120 credits to ensure fastest time to degree completion.
8. Serve as the student liaison with all academic and ancillary support offices (e.g.)

Qualifications

Qualifications: Education: Bachelors Degree. Masters degree in related field preferred.

Experience: Minimum of two years of experience in academic advisement in a collegiate/higher education setting including: transfer credit evaluations, degree audits, and graduation clearance. Demonstrated knowledge of the policies and procedures of the College and undergraduate Deans Offices.

Specialized Skills: Excellent organizational, written, oral, and interpersonal skills. Demonstrated proficiency utilizing various computer systems (Microsoft Office, PeopleSoft Student Information System, Enrollment applications, Social Media and others as needed); detail oriented.

About Iona University/EEO language

Founded in 1940, Iona University is a master's-granting private, Catholic, coeducational institution of learning in the tradition of the Edmund Rice Christian Brothers. Iona's 45-acre New Rochelle campus and 28-acre Bronxville campus are just 20 miles north of Midtown Manhattan. With a total enrollment of nearly 4,000 students and an alumni base of over 50,000 around the world, Iona is a diverse community of learners and scholars dedicated to academic excellence and the values of justice, peace and service. Iona is highly accredited, offering undergraduate degrees in liberal arts, science, and business administration, as well as Master of Arts, Master of Science and Master of Business Administration degrees and numerous advanced certificate programs. Iona’s LaPenta School of Business is accredited by AACSB International, a prestigious recognition awarded to just five percent of business schools worldwide. The Princeton Review recognized Iona’s on-campus MBA program as a “Best Business School for 2023.” Iona University also recently launched a new, fully online MBA program for even greater flexibility. In July 2021, Iona University and NewYork-Presbyterian announced the establishment of the NewYork-Presbyterian Iona School of Health Sciences, to be principally located on the University’s new campus in Bronxville, N.Y. Supported by a $20 million gift from NewYork-Presbyterian, the NewYork-Presbyterian Iona School of Health Sciences offers a new vision for collaborative health care education, modern workforce development, and community care. On July 1, 2022, Iona officially changed its status from College to University, reflecting the growth of its academic programs and the prestige of an Iona education.

Iona University values and celebrates diversity and is committed to providing a welcoming and inclusive environment for all of our employees including staff & administrative employees, faculty and student workers. We do not discriminate on the basis of race, ethnicity, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, partnership status, disability, military or veteran status, alienage, citizenship, status as a victim of domestic violence/stalking/sex offenses, unemployment status, or other legally prohibited basis under federal and state law, or local ordinance. As an equal opportunity employer, Iona University encourages applications from qualified candidates who reflect the wider world in which we live, in particular historically underrepresented groups.