You haven't searched anything yet.
ION Solar is one of the nation's fastest-growing, full-service residential solar companies. With offices in eight states across the country and a growing workforce of over 700 employees, ION Solar is providing a simple, affordable way for homeowners to switch to solar.
The Customer Experience Supervisor provides service for all customers whose solar systems have been turned on and are operating. The role of the supervisor is to assist the Director of Customer Experience and help manage the metrics of the department.
Duties/Responsibilities:
Required Skills/Abilities:
Education and Experience:
Working Conditions:
Fast-paced, open floor office environment with significant computer and phone usage. Utilization of complex systems. Speed and accuracy are essential to the successful completion of tasks.
Prolonged periods sitting at a desk and working on a computer. Regular requirement to talk, or hear; frequent requirement to stand, walk, reach, bend or lift up to 20 pounds. The noise level in the work environment is typical of that of an office. May encounter interruptions throughout the work day.
Compensation/Benefits:
ION Solar is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, familial status, gender identity, national origin, veteran or disability status, or any other protected class.
#IND123
Other
Specialty Trade in Construction
$62k-81k (estimate)
05/25/2024
06/06/2024
ionsolar.com
PROVO, UT
200 - 500
2013
JAMES SLEMBOSKI
$10M - $50M
Specialty Trade in Construction
Ion Solar is a premium, full-service solar provider. We offer affordable solar solutions that allow our customers to enjoy the benefits of solar with little or no up-front costs. Our full service includes the design of the system, all required permitting, installation and inspection, and system maintenance, all for a fraction of the cost of traditional power and using all premium equipment. We, along with our customers, take great pride in going green and lessening the impact on the environment. Improving the world one home at a time is a challenge that we passionately accept. For more informa...tion visit ionsolar.com.
More
Show less
The job skills required for Customer Experience Supervisor include Customer Service, Scheduling, Call Center, Leadership, Microsoft Office, Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Experience Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Experience Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Experience Supervisor positions, which can be used as a reference in future career path planning. As a Customer Experience Supervisor, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Supervisor. You can explore the career advancement for a Customer Experience Supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Customer Experience Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Experience Supervisor job description and responsibilities
Responsible for overseeing the hiring and training of customer experience personnel to ensure an effective workforce.
02/22/2022: San Jose, CA
Build a strong team and shape staff behaviors to accomplish desired results.
03/03/2022: Laramie, WY
Provides direction to the Customer Service Division by assigning, directing and reviewing work of staff.
03/24/2022: Norfolk, VA
Responsible for the day-to-day performance of a small group, either a team, a department or a shift.
02/09/2022: Grand Rapids, MI
Ensure that customer service team has excellent communication, problem solving and professional phone etiquette skills for achieving customer satisfaction.
02/07/2022: Albany, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Experience Supervisor jobs
Have a customer-centric approach to work.
02/11/2022: Trenton, NJ
2+ years of work experience in a similar position.
02/04/2022: Anderson, IN
Proficient knowledge of customer service and standard office practices and procedures.
01/28/2022: La Crosse, WI
Bachelor’s degree or equivalent combination of education and experience.
03/05/2022: Washington, DC
Previous experience as an operations supervisor or similar role.
02/17/2022: San Antonio, TX
Step 3: View the best colleges and universities for Customer Experience Supervisor.