Maintenance Technician Job Description

October 14, 2021

Mission Statement

Our mission is to provide our investor clients with an acceptable return on their property investment, while also providing safe, comfortable, and affordable housing to our rental customers.

Vision Statement

We will strive daily to make Investors Management & Marketing (IMM) the most sought-after property management firm by both investors and renters. We will do this by providing superior service to our customers and to each other as we professionally manage and improve our income producing properties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by supervisory personnel.

Primary Job Responsibilities

• Responsible for the overall daily maintenance of the apartment community.
• Maintain all necessary equipment at the property.
• Performs unit turnover maintenance on vacant units.
• Perform resident service calls promptly and efficiently.
• Performs daily inspections of the property and mechanical equipment.
• Performs preventive maintenance on necessary items.
• Report and communicate any maintenance needs to the Property Manager.
• Assists in maintaining inventory of parts and supplies.
• Keep a positive relationship with other staff members, vendors as well as residents.
• Be aware of and always operate within OSHA (Occupational Safety & Health Act) standards and company safety policies.
• Responsible for thorough knowledge of management company policies and property community policies.
• Utilize work order systems for assignments, continuously updating the status of open work orders and closes out tasks once completed.
• Performs rotating after hours on call duties when assigned.
• Familiar with emergency shutoffs of utilities.
• Other duties as assigned.

Skills, Abilities and Knowledge Needed

• Excellent communication skills.
• Organized and manages time well. 
• Excellent computer skills. Proficient in Microsoft Office (Excel, Word, and Outlook) as well as previous experience with a Property Management Software.
• Ability to take direction and absorb information quickly.