1 Collections Representative Job in Greenville, SC
InvestiNet, LLC is Hiring a Collections Representative Near Greenville, SC
Job Summary:
We are seeking a detail-oriented Collection Representative to join our team. The ideal candidate will have experience in collections and/or customer service and possess strong negotiation skills to assist in the collection process.
Duties:
- Contact customers regarding outstanding payments (inbound and outbound)
- Assist consumers with account resolution including (but not limited to) balance or settlement in full negotiations, payment plan creation, and dispute resolution
- Handle calls accurately and in compliance with state and federal guidelines; expected monthly results on call quality metrics should exceed 90% with minimal compliance infractions
- 95% System Utilization and focus on phone work: Inbound / Outbound calls, call documentation, call escalations, account maintenance, etc.
- Meet determined KPIs: Inbound / Outbound calls per hour, and conversion and kept rates and dollars collected within 10% of Leader.
Skills and Attributes:
- Superior written and verbal communication skills and ability to remain professional in all situations
- Must be flexible and willing to work with all levels of staff in a collaborative and partnership approach
- Ability to thrive in a team environment
- Able to pick up on new information quickly and accurately and apply to calls
- Ability to gather information and make a quick decision
- Demonstrates in their work and communication InvestiNet’s core values
- Must be punctual and reliable for their work schedule
- Must be comfortable meeting deadlines
This position offers the opportunity to work in a dynamic environment where your skills in negotiation and accounts receivable will be utilized effectively. If you are a motivated individual with a background in collections or customer service, we encourage you to apply. We are currently recruiting for two shifts:
- Mid-shift (9:00-6:30, M-Th and 9-4 F)
- Night-shift (9:00-8:00, M-Th)
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Expected hours: 39 per week
Benefits:
- 401(k)
- AD&D insurance
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- On-the-job training
- Paid time off
- Parental leave
- Profit sharing
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Weekly day range:
- Monday to Friday
Work setting:
- Call center
- Office
Ability to Relocate:
- Greenville, SC 29609: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time
$36k-45k (estimate)
04/23/2024
08/20/2024
The job skills required for Collections Representative include Customer Service, Accounts Receivable, Call Center, Life Insurance, Customer Contact, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Collections Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Collections Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Collections Representative positions, which can be used as a reference in future career path planning. As a Collections Representative, it can be promoted into senior positions as a Collections Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Collections Representative. You can explore the career advancement for a Collections Representative below and select your interested title to get hiring information.
If you are interested in becoming a Collections Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Collections Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Collections Representative job description and responsibilities
A collections representative, often referred to as an account collector, works on behalf of creditors to collect past-due debts from consumers or businesses.
01/18/2022: Macon, GA
May also be known as bill collectors or accounts receivable specialists.
01/30/2022: Toledo, OH
Commonly deal with delinquent accounts—people or businesses who have not paid their bills on time.
02/10/2022: Rock Island, IL
Collections specialists often work for third-party agencies responsible for pursuing collections for several companies.
03/23/2022: Danbury, CT
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Collections Representative jobs
Often entry-level professionals. Minimal experience and education required when pursuing this position.
03/09/2022: Davenport, IA
Step 3: View the best colleges and universities for Collections Representative.
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