If you enjoy a challenge and would love to take on an atypical leadership role that will greatly increase your skills repertoire and lead to career advancement, this Clinical Manager/Registered Nurse (RN) role in beautiful Fishers, Indiana, is perfect for you!
For this unique Clinical Manager/Registered Nurse (RN) position, we welcome a curious nature, and the ability to perform equally well within an autonomous atmosphere and a collaborative setting. Cultivate important relationships as you partner with top-floor personnel to manage a combination urgent care/emergency room facility. Clinical support staff will appreciate your guidance and, in turn, will make sure you have the assistance you need to succeed. You will have the perfect work/life balance as well, with an ideal schedule of 8 a.m. to 5 p.m. Monday through Friday, and the infrequent on-call shift. We also offer competitive pay and healthcare that includes dental and vision, Basic Life Insurance, disability insurance, an EAP, retirement plan and PTO.
End each day with a sense of satisfaction that you are another step closer to your goals! Apply for our Clinical Manager opening today! *Relocation Assistance Available!

Responsibilities

Responsibilities include:

• Management of the non-physician clinical staff in concurrence with the Program Director and Hospital Leadership
• In coordination with the Hospital, recruit and manage the onboarding of clinical staff
• Provide initial and on-going training and education for clinical staff
• In coordination with other members of Intuitive and Hospital leadership, participate in community outreach
• Scheduling of clinical staff
• In coordination and at direction of the Hospital, assist Hospital with staff evaluations, following the process of the Hospital in accordance with the Hospital’s timeline and tools
• Utilize resources from Intuitive and Hospital, to support patient satisfaction for site
• Provide ongoing leadership training and mentoring to clinical staff
• Coordinate with the Program Director, Medical Director, and other clinical managers, as applicable, to implement quality assurance and performance improvement process
• Provide quarterly reporting on performance measures applicable to the site
• Serve as cultural champion for non-physician clinical employees
• Participate in regulatory and accreditation preparedness and survey process
• Ensure compliance with Hospital Policies, procedures, and processes, and requirements of regulatory, licensing, and accreditation activities
• Management of the customer service experience and relations at the Sites in concurrence with the Medical Director and Program Director
• Provide patients and their family with a customer focused, friendly, reassuring and open environment that encourages patient participation in health care decisions.
• Encourage a work environment that is friendly and respectful.
• Assure a clean work environment. This may include duties often reserved for housekeeping services such as emptying trash, mopping floors and cleaning counters.
• Participate in applicable committees as requested
• Other duties as needed

Required Skills

Required skills & qualifications include:

• BSN Degree
• Current RN license in the state of Indiana
• Basic Life Support and Advanced Cardiac Life Support certified
• Pediatric Advanced Life Support or Emergency Nurses Pediatric Course certified
• 4 years of nursing experience; 2 years of urgent care management or Emergency Department charge nurse experience
• Able to effectively collaborate with various organizations and manage several projects at once
• Must be able to calmly handle high-pressure situations and respond accordingly
• Ability to work autonomously and show a demonstrated drive