Intrepid USA - Our vision makes a difference:

We are a top 10 national home healthcare company with an overall 50 year history of excellence driving our future vision forward. We are putting a dent in the homecare universe through our commitment to providing affordable, personalized, patient and family centered medical home healthcare, home hospice, private duty homecare and independent living support services delivered in a concierge style, on-demand to create an exceptional patient experience. What makes our vision different:

• Culture driven by servant based leadership with an inverted organization chart. Our clinical teams are at the top and our CEO is at the bottom supporting our organization
• Our Care Centers are not franchises. We have a National Support Center helping our Care Center leaders manage and drive their local “family business” style of operations, clinical and patient experience
• Our teams manage their local Care Centers where they are embedded in the fabric of the communities they serve
• We are committed to caring for our patients just as if they were our family

Why working here is awesome:

• Industry leading online training system and modules for continuing education thru Intrepid University
• Clinician centric WellSky EHR to improve clinical documentation quality and patient care
• Competitive pay with healthcare, dental, vision, pharmacy, Flexible Spending Account, Dependent Care Account benefits with affordable premiums for Full-time team members
• 401K available to all team members
• Supportive time away through PTO time and company paid holidays for Full-time team members
• Mobile benefits access, 98.6 telemedicine access, health education library and health cost estimator for Full-time team members.
• Company paid Life Insurance up to $50K and AD&D insurance with the option of additional affordable voluntary life and AD&D available for Full-time team members.
• Short and long term disability insurance available at affordable rates for Full-time team members.
• Talent science that improves the quality of our talent acquisition, recruiting process and team members

Great work you’ll do here:

The ILS Worker provides clients with the training and resources needed to develop the skills necessary for independent living. The goal is to maximize client independence in the community.

• Communicate monthly or more often as needed with client’s assigned case managers; Follow case chronology procedure
• Report to supervisor all important client issues; follow case chronology procedure
• Recognize the need for IPP goal changes and communicate this need to ILS Supervisor
• Initial development of Individual Program Plan (at SOC)
• Periodic Individual Program Plan Reviews (bi-annually or more often as needed)
• Completion of the weekly client time cards and weekly visit time slips
• Knowledge and ability to complete Client Transfer and Leave of Absence forms; Adult Protection reports; update access list weekly
• Respectful to schedule on time for appointments/meetings within 5 minutes
• Be prepared for monthly supervisory meetings and periodic Individual Program Plan reviews (follow procedure)
• Communicate appropriately with the ILS Supervisor (follow Worker Expectation)
• Respond to pages and voicemail in a timely manner (follow Worker Expectations)
• Follow through on requests from the case managers or supervisors within 24 hours
• Open to assisting with additional responsibility when needed
• Follow guidelines to prevent client cancellations
• Maintain an ILS folder in the clients’ home
• Basic knowledge of diagnosis of assigned clients
• Wiliness to maintain professional boundaries with all client’s assigned and establish a therapeutic relationship
• Ability to work in a variety of settings
• Drive clients following established guidelines (with approval and verification of Driver liencsure)
• Completes other assignments and duties as requested and assigned to accomplish the goals and objectives of the Company

What we’ll love about you:

• Passion and commitment to clinical excellence, quality and integrity
• Embracing and leading the patient care mission through providing an exceptional patient experience
• Positive attitude and ability to fit in as a collaborative team member for patient care
• Excellent interpersonal communication and patient/family engagement skills
• Commitment to clinical documentation excellence and quality along with ability to educate and inspire others
• High energy, focus, work ethic, motivation and commitment to lifelong learning and growth
• Flexibility with diverse clients, cultures, and environments allowing you to provide excellent care
• Ability to demonstrate clinical skills in both a collaborative and solo contributor capacity
• Experience with EHR systems and their implementation/optimization in complex clinical settings
• Proficiency with federal, state and governing agency regulations
• Participates in continued clinical and in-service education, as well as professional training required by law
• Knowledge and comfort level working with technology and enterprise wide support systems and tools
• Successful management of a high volume of work, changing priorities as needed
• Appropriate judgment and critical thinking in decisions that requiring consideration of regulatory compliance, customer service, patient welfare and company interests
• Outstanding presentation, writing and communication skills
• Promotes the agency through positive representation and communication of its services
• Strong ability to be the public face of the organization, and serve as an advocate for Home Healthcare, Home Hospice and other service lines
• Creative thinker who embraces thought leadership
• High School Diploma / GED
• Experience caring for clients/patients in need and assisting with daily activities of life
• Driver license required if assignment requires driving
• Current CPR certification

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