Responsibilities:

• The Field Technician involves executing optimization services on material handling equipment, encompassing field installations and audits.
• Candidates should possess a robust mechanical background to deliver technical support for conveyance systems.
• Given the travel demands of the position, it is open to individuals located anywhere within the United States, with reasonable access to an airport.
• Plan, manage and perform mechanical and electrical assembly, installation, and commissioning of equipment.
• Train customers to operate, maintain and optimize equipment performance.
• Provide warranty support by diagnosing failures, ordering parts, and affecting repairs and replacements.
• Provide insightful technical feedback to the Company's Engineering and R&D departments to improve equipment performance and value.
• Troubleshoot and correct problem installations or applications in the field.
• Find solutions on-the-fly and determine/communicate opportunities.
• Inspect conveyors to gather detailed technical information on opportunities for improvement.
• Communicate belt and conveyor recommendations verbally and in written reports.
• Arrange and execute efficient travel on short notice, including nights and weekends.
• Maintain the professional appearance of equipment and work area.
• Relentless self-evaluation, continuous improvement, and striving for improved customer touches.

Position Requirements:

• A High school diploma or GED equivalent.
• At least three (3) years of work experience as a mechanical or electrical technician.
• Strong mechanical background, ideally with experience in processing or conveying equipment.
• Ability to travel extensively (70%) both domestically and internationally and work weekends, holidays as needed.
• Ability to communicate effectively with customers.
• Ability to work within a team environment including subcontractors.
• A Valid driver's license.
• Ability to set priorities, utilize and coordinate resources, and manage visits from start to finish with little supervision.
• Excellent English verbal and written communication skills
• Computer proficiency, including demonstrated experience with Microsoft products.
• Ability to read and understand manufacturer's drawings and manuals to "self-teach" new technology.
• High level of attention to detail.
• Effective communication (verbal and written) and relationship skills.
• Positive, confident outlook with an entrepreneurial, problem-solving personality.
• Ability to safely lift (up to) 75 lbs., climb ladders, work in tight spaces, and stand, kneel and squat on a repetitive basis.

Preferred Requirements:

• Technical degree (electrical/mechanical/automation).
• Experience with material handling equipment.
• Strong electro-mechanical skills (electrical panels, motors, drives and networks), experience with industrial control systems.
• Ability to MIG weld.