The certs are listed as preferred but best to start using that as required, Clear Communication skills is important Skill matrix: Skill Years of experience Derive business processes, analyze user needs, assist in requirements definition, design browser-based interfaces, and design and conduct usability testing Elicit business goals and user needs from stakeholders Facilitate customer discovery sessions Create Conceptual Models, Journey Maps, Personas and Scenarios of Use Create and refine screen prototypes Interaction/Interface design experience in User-Centered Methods and User Analysis Designing and conducting formative usability tests Experience using Axure RP prototyping software or AdobeXD prototyping software Experience with Section 508 and its requirements regarding design Description of Work: • Interaction/Interface design experience utilizing user-centered methods; designing and conducting formative various user research tests (user interviews, contextual inquiry, card sorting, usability tests, and others) in formal and informal settings. • All other duties as assigned or directed. Basic Qualifications: Minimum knowledge, skills, abilities needed. • Derive business processes, analyze user needs, assist in requirements definition, design browser-based interfaces, and design and conduct usability testing • Elicit business goals and user needs from stakeholders • Facilitate customer discovery sessions • Create Conceptual Models, Journey Maps, Personas and Scenarios of Use • Create and refine screen prototypes • Document user requirements, screen designs, and design recommendations • Bachelor's degree and 7 Years of relevant work experience OR Master's degree and 5 Years of relevant work experience as a User Experience Specialist or a minimum of 11 years related experience in lieu of a degree. • Demonstrate strong oral and written communication skills, with the ability to communicate technical topics as well as interface with the customer on a daily basis • Minimum of 6 years of direct Interaction/Interface design experience in User-Centered Methods and User Analysis • Demonstrate strong oral and written communication skills, with the ability to communicate technical topics as well as interface with the customer on a daily basis • Minimum of 6 years of direct Interaction/Interface design experience in User-Centered Methods and User Analysis • Minimum of 6 years of experience documenting user requirements, screen designs, and design recommendations • Minimum of 4 year of experience in designing and conducting formative usability tests in both formal and informal settings • Minimum of 4 year of experience preparing and presenting findings and recommendations in small and large group settings • Must provide a digital portfolio of design work for review Preferred Qualifications: Candidates with these skills will be given preferential consideration. • Experience using Axure RP prototyping software • Experience with AdobeXD prototyping software • Experience with Pega and/or ServiceNow platforms • Experience with the Agile/Scrum methodology • Understanding of responsive design • Prior experience supporting government agencies • Understanding of Section 508 and its requirements regarding design • Hold additional UX Certifications such as UX Master Certification (NN/g) or UX Design Immersive (General Assembly)