Are you a lead cashier, shift supervisor, or someone who has consistently stood out in customer-facing roles within retail?

Intero Chiropractic invites you to shift gears from retail to a role that promises not just a job but a fulfilling career path in healthcare. We're looking for an energetic and dedicated Front Desk Associate to be the face and heartbeat of our practice. Your experience in managing fast-paced environments and creating positive customer interactions will play a pivotal role in enhancing our patients' health and satisfaction.

As the Front Desk Receptionist, you'll be the heartbeat of our clinic, offering the first impression that sets the stage for the patient experience. This position is tailor-made for individuals who have proven themselves in dynamic retail settings, especially those accustomed to leading by example and making quick, thoughtful decisions. Your mission will be to ensure that the front desk operations hum with efficiency and warmth, mirroring the care our practitioners dedicate to every patient.

Responsibilities:

• Offer a warm, professional welcome to patients, setting a positive tone for their visit.
• Coordinate patient appointments with precision, managing scheduling, reminders, and follow-ups.
• Tackle administrative duties, such as handling patient records and billing, with attention to detail.
• Leverage your retail experience to navigate a bustling environment, keeping operations smooth and responsive.
• Draw upon your history of creating standout customer interactions to boost patient satisfaction.
• Work closely with healthcare professionals to uphold our clinic’s commitment to excellent patient care.

Qualifications:

• Background in retail as a lead cashier, shift supervisor, or a similar customer-facing role, demonstrating a flair for exceptional service.
• Proven capacity to excel in fast-paced settings and make swift, effective decisions.
• A track record of crafting memorable customer experiences.
• Strong communication skills and the ability to connect with people.
• A genuine interest in health and wellness, with a desire to positively influence people's lives.
• Team-oriented mindset, with a flexible and positive approach to work.
• Flexibility and reliability in commuting to any of our locations as needed, ensuring you're available where and when our patients need you.

About Intero Chiropractic

Intero Chiropractic is on a mission to revolutionize healthcare and raise the bar for chiropractic care. Our innovative and scientific approach to eliminating pain sets us apart from the rest. We're not afraid to take on even the toughest cases, and we've earned a reputation for delivering results where others have failed.

Where we’re going: To fulfill our vision of elevating the standard of chiropractic, we have currently started an information product business to teach other doctors and students this unique approach, are currently in the process of opening up a training facility, and our founder is currently authoring a book on our approach.

Our Core Values:

• Do What you Say
• Patients First
• Win As A Team
• Humble yet Confident
• Set a High Standard for Everything
• Learner's Heart

Want to learn more about our story? Watch this inspiring video: https://youtu.be/Zc3ER5YU56U

Job Type: Full-time

Pay: $20.00 - $28.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• Why are you interested in this position?
• What is your availability to start, and do you have any commitments that would affect your work schedule?"

Language:

• Spanish (Preferred)

Ability to Commute:

• San Mateo, CA 94402 (Required)

Ability to Relocate:

• San Mateo, CA 94402: Relocate before starting work (Required)

Work Location: In person