Overview

ALTOUR is currently seeking an entry-level travel professional to join one of our teams. Qualified candidates should have prior customer service experience in a professional environment and will ideally have prior experience in servicing business clients. The assistant must be detail-oriented, committed to supporting the team in delivering quality service to clients. Candidates must possess a very high level of personal initiative and personal accountability. We are seeking eager candidates who are interested in learning about the travel industry from the ground up.

The salary range on this job posting/advertising has been developed to give applicants a wide range to comply with pay transparency laws in all states and geographical areas. Many factors, such as years of experience, geographical location, budget etc. are considered when determining the starting rate of pay. The salary range posted represents the pay range for U.S. candidates. International candidates will be considered, however, the salary range will be based on the local market for the country where the candidate would be working.

This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company’s financial goal achievement and individual performance.

Responsibilities

• An assistant to a high performing Travel Counselor.
• Research emerging destinations
• Provides support to leaders and travel counselors, as needed.
• Participates in required company meetings/ ongoing training.
• Learns to qualify prospective customers.
• Provides excellent customer service.
• Maintains a professional, courteous relationship with customers and co-workers.
• Other duties as assigned

Qualifications

• High school graduate or GED
• Proficiency with MS Office suite, internet research
• Previous experience in travel, hospitality, or finance industries preferred.
• Basic typing skills preferred.
• Excellent communication skills- both written and verbal
• Good interpersonal skills- must be a team player.
• Ability to prioritize and multi-task.
• Regular and dependable attendance and punctuality are required.

Physical Requirements

• Occasional travel is required.
• Sedentary work. Exerting up to 10 pounds of force occasionally and/ or negligible amount of force frequently or constantly to lift, carry, push, or otherwise move objects. Sedentary work involves sitting most of the time.
• Job requires employee to sit for extended periods of time without being able to leave the work area.
• Repetitive motion, substantial movements (motions) of the wrists, hands, and/ or fingers.
• Typing or otherwise working primarily with fingers.
• Must be able to comprehend instructions, interpret documents, and apply abstract principles to a wide range of complex tasks.
• Ability to understand the meanings of words and effectively respond, analyze information, write reports, comprehend complex issues, and communicate effectively to diverse groups.
• Job requires employee to perform basic arithmetic accurately and compute rates and percentages.
• Must be able to communicate effectively and professionally (verbally and in writing) as appropriate for the needs of the audience.

Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.

Our benefit offerings include choice of two medical plans and two dental plans, vision insurance, flexible spending accounts (FSAs), company-paid life insurance and AD&D, optional additional life insurance and AD&D, disability insurance, paid parental leave, paid time off, 401k Plan with company match, discounted employee travel options, access to LinkedIn Learning webinars and courses. Discounted pet insurance and auto, home, & renters insurance.

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