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Benefits :
The Membership Specialist (MS) will represent UFC GYM by providing a welcoming, informative and entertaining experience for all members and guests during their visits.
The Membership Specialist is responsible for driving potential members into the gym to deliver industry leading customer services to them as well as our current members.
This service must translate into exceeding personal revenue targets issued by management through both internal and external prospecting.
ESSENTIAL DUTIES & RESPONSIBILITIES
Lead Generation & Appointment Booking
External marketing, promotions and prospecting. This is a daily activity and requires off site promotions including distributing passes, building relationships with local merchants and branding events to inform the community of UFC gym and services, ultimately resulting into leads.
A lead is a non-member’s name and contact information.)
Internal marketing and prospecting. This includes collecting leads at the point of enrollment and from the current member base through relationship building and referral tables.
These activities must translate into lead gathering.
Guest Touring, Membership Presentations, & Personal Production
Ensure that 100% of guests are presented the Fitness Tour when touring guests around the gym as detailed in the Membership Specialist Playbook.
These tours should translate into enrolling half of the guests that are seen on a membership (50% Closing) and enrolling with Personal Training (25%).
Use the company approved presentation when presenting membership options to non-members. Ensure each new member meets a manager before completing the sales process and exiting the gym.
Proper presentation and introductions to the manager should translate to 50% closing of guests.
with each agreement.
Customer Service
Miscellaneous
Sales Schedule : Schedules are set a month in advance and given during the first week of each month and approved by the General Manager.
All Membership Specialist must be available to work Weekends and Holidays. Requests for days off must be given in writing and exceptions can be made by the General Manager.
No crocs, flip flops, or sandals.
Timekeeping : Membership Specialists must record time worked while using the company check-in system. Membership Specialists must be in uniform and perform work activities when punched in.
Specialists must also punch out for lunch with-in 5 hours and working off the clock in not permitted. In the event of a missed punch, the Membership Specialist must fill out the adjustment form and turn in to management.
REQUIRED QUALIFICATIONS :
Knowledge, skills & abilities
Minimum certifications / educational level :
Minimum experience :
2 years sales experience preferred.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee.
All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.
Last updated : 2024-04-26
Full Time
$31k-41k (estimate)
04/28/2024
07/25/2024
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