SCOPE OF INTERN WORK: Intern will work with Immigration staff to assist with current and new client cases. Intern will provide support for caseworkers/Immigration staff.

RESPONSIBILITIES:

• Enter data into Case Management Software (ETO) and other tracking systems
• Work directly with Immigration Staff to assist with case follow-ups
• Conduct research projects to assist with cases
• Conduct research to assist with community outreach and other program development goals
• Conduct administrative projects to support casework
• LEARNING OBJECTIVES:
• Intern will gain a deeper understanding of current U.S. Immigration systems
• Intern will receive training and acquire knowledge of U.S. Immigration application
• processes procedures, as well as eligibility requirements for various applications etc.
• Intern will develop research skills and ability to concisely summarize findings for workplace use

• Currently enrolled in an accredited Law School or Graduate Program; recently earned undergraduate
• degree. Prior volunteer experience with the IRC Immigration Department preferred
• Attention to detail
• Ability to take direction (written and oral) and to complete tasks independently
• Must be punctual and dependable (regular attendance required); Minimum 15 hrs per week
• Prior customer service experience and/or the ability to work well with others of varied backgrounds
• Proficiency in a second language (especially Amharic, Arabic, Burmese, Cantonese, Dari, Farsi,
• French, Karen, Khmer, Mandarin, Pashto, Spanish, Somali, Swahili, Urdu, or Vietnamese)
• No driving requirement
• In-person, hybrid, and fully remote positions available!
• This position reports to the Senior Legal Representatives, Janet Nguyen and Mireya Zuniga