Job Overview/Summary:The Casework Assistant provides direct support to the resettlement team to facilitate the resettlement of newly arrived refugees.

Major Responsibilities:Responsibilities may include, but are not limited to:

• Assisting the resettlement team in the provision of core services such as purchasing household supplies and furniture, household set-up, orientation, purchasing supplies, providing transportation, airport pick-ups and related activities that support the client resettlement process.
• Supporting the resettlement team’s efforts to link clients with appropriate educational, health and social services.
• Assisting with the timely completion of client records, documentation, and case files.
• Providing language assistance (interpreting) when requested, if appropriate.
• Other duties as needed.

Key Working Relationships:

Position Reports to:Resettlement Coordinator 

Indirect Reporting: Resettlement Manager

Job Requirements:

• The skills and knowledge typically acquired through the equivalent of up to one year of combined job related training and experience. Ideally, a significant portion of this experience will have been gained in social services, humanitarian relief, public service, or other not-for profit environment.
• Fluent in English, both spoken and written;
• Fluency in other languages predominant of the local client base, and ability to provide interpreting in these languages, strongly desired.
• Detail oriented with the proven ability to meet deadlines.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Valid driver’s license, reliable vehicle with current insurance, and the ability to travel regularly throughout the service delivery area (escorting clients and other activities related to client resettlement needs).

Working Environment:Standard office work environment, with visits to local social service agencies, retail establishments, client housing and other locations as needed.

Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
COVID-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires new hires to furnish proof of vaccination against COVID-19 in order to be considered for any in-office or hybrid positions. All IRC US offices require full vaccination to attend any in-office functions (e.g., meetings, trainings).
Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal. 
Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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