Requisition ID: req45703

Job Title: Anti-Trafficking Caseworker

Sector: Social Work

Employment Category: Regular

Employment Type: Full-Time

Compensation: USD 21.00 - 22.40 Hourly

Location: Richmond, VA USA

Work Arrangement: In-person
Job Description

IRC Background: The mission of the International Rescue Committee (IRC) is to help people whose lives and livelihoods are shattered by conflict and disaster to survive, recover and gain control of their future. Founded in 1933, the IRC has a presence in over 40 countries and 25 offices in the United States; the IRC leads the way from harm to home. Domestically, our offices across the U.S. ensure new arrivals have food, shelter, and clothing, and work with refugees to help them gain self-sufficiency. 

IRC Richmond's Anti-Trafficking program provides outreach and comprehensive case management services to adult and minor survivors of human trafficking. This program is a key contributor in local consortia that raise awareness and coordinate services for survivors of trafficking in the Greater Richmond region.

Job Overview: IRC’s Anti-Trafficking Program is designed to find sustainable solutions that are appropriate for the unique situation of each client. Caseworkers serve clients through a holistic and broad spectrum of support, including but not limited to connecting clients with legal service providers and housing resources, helping clients access public benefits, health providers, and psychosocial services, and offering regular checks-ins to discuss safety and service plans. Through communication and collaboration with partners, program staff glean best practices, maintain a database of appropriate referrals, and have access to a network of professionals with the capacity and knowledge to support their work.

Major Responsibilities:

Case Management and Referrals

• Determine client eligibility and provide orientation to services, outcomes, and confidentiality with each potential client. 
• Complete individualized intake assessment and safety planning, and develop individualized SMART self-sufficiency plans for each client enrolled in the program.
• Provide trauma-informed comprehensive case management support, referral, and advocacy services for survivors of trafficking to help them feel safe, empowered, and stable.
• Ensure acute client needs are met in a timely and culturally appropriate manner.
• Assist clients with referrals and access to appropriate resources including shelter, physical and mental health services, and legal services to work toward a stable immigration status. 

Community Outreach

• Contribute to the development and implementation of a region-wide outreach plan to increase awareness regarding the needs of Victims of Trafficking services. 
• Coordinate with office leadership regarding outreach plan and travel to sites to meet with potential partners
• Distribute informational material and posters to hotels, businesses, bus stations, law enforcement, hospitals, school administrators, and other public places.
• Host public information meetings in the Public Library and at faith-based organizations.

Partnerships and Community Engagement

• Build partnerships with coalition members and providers; work to connect clients to available resources, including various local, state, and federal law enforcement agencies. With their assistance, develop safety plans/protocols for clients, staff and the office.
• Work alongside coalition to improve regional services available to survivors of trafficking via community outreach, training, and engagement.
• Participate in all IRC program meetings, staff development activities, and fully engage as a member of the team.

Documentation and Reporting

• Ensure quality case notes and documentation for contacts made and services provided on behalf of client and for case file management and quality assurance.
• Prepare, distribute and document direct assistance requests for clients. Maintain record of case management expenses in case file.
• Draft reports as required by funders and/or donors.
• Comply with all policies, procedures and protocols of the agency.
• Other related duties as assigned.

Job Requirements: 

• Minimum of 1-2 years of relevant work experience in social service, case management, human service or related fields required.
• Undergraduate degree preferred, ideally with an emphasis in Social Work, Psychology, or an equivalent field of study. Master of Social Work (MSW) preferred. 
• Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
• Compassion toward and understanding of unique needs of survivors of trafficking.
• Knowledge and understanding of the Trafficking Victims Protection Act (TVPA) of October 2000, accompanying regulations, reauthorizations and related policies concerning trafficking strongly preferred.
• Excellent organizational and case-file document management skills.
• Working knowledge of legal providers, social services, public benefits, community organizations, health care systems, and related human services in the Richmond area preferred.
• Must be able to assist clients solve difficult problems under pressure.
• Must be able to consistently work towards self-sufficiency with all clients.
• Proven ability to contribute both independently and as a key team member.
• Fluency in English required. Fluency in languages spoken by clients, such as Spanish, is preferred.
• Valid driver’s license and access to a personal, insured vehicle required; willingness to transport clients strongly preferred.

Working Environment:

• A combination of standard office work environment and regular travel within the service delivery area.
• May require occasional weekend and/or evening work.

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.
Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Professional Standards: The IRC and IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

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