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International Recovery Systems
Kennett, PA | Full Time
$45k-58k (estimate)
11 Months Ago
Claims and Complaints Coordinator
$45k-58k (estimate)
Full Time 11 Months Ago
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International Recovery Systems is Hiring a Claims and Complaints Coordinator Near Kennett, PA

We are a local Repossession Company looking to add a full-time Claims & Complaint Coordinator to the team in Kennett Square, PA. The Claims & Complaint Coordinator will investigate and manage the claims process. The Claims & Complaint Coordinator would be the point of contact for all internal and external automotive claims and maintain the company complaints. We are a rapidly growing company looking to add to a well-organized, detail-oriented, motivated individual to the team!
Claims Coordinator Responsibilities:
  • Maintain and respond to incoming complaints through company portal
  • Escalate complaints to the correct party as needed
  • Coordinate and manage communication with internal and external claims
  • Communicate and schedule estimates and repairs for fleet vehicles
  • Keep accounts/files up to date with claims documentation
  • Follow up with adjusters & third parties on outstanding claims
  • Accurately resolves claims
Minimum Qualifications for the Claims & Complaint Coordinator:
  • High School Diploma or GED
  • Documented prior experience in collections
  • Must be able to work independently and demonstrate decision making capabilities
  • Must have basic knowledge of automobiles and basic repair procedures
  • Must have 2 years of customer service experience
  • Must have 2 years of Automotive claims experience
Claims & Complaint Coordinator Benefits:
  • Hybrid Schedule- Remote opportunity for the right candidate
  • Medical/|Dental|/Vision Benefits
  • 401K/Aflac
  • Company paid Accidental Death and Dismemberment
  • 15 Days PTO
  • Paid Holidays
  • Employee Referral Bonuses
  • Business Casual Dress Code

Job Summary

JOB TYPE

Full Time

SALARY

$45k-58k (estimate)

POST DATE

07/21/2023

EXPIRATION DATE

05/22/2024

WEBSITE

irsrepo.com

HEADQUARTERS

LAKE VILLA, IL

SIZE

200 - 500

FOUNDED

2009

TYPE

Private

CEO

PAULA LOHRMANN

REVENUE

$50M - $200M

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