The mission of the International Institute of New England (IINE) is to create opportunities for refugees and immigrants to succeed through resettlement, education, career advancement and pathways to citizenship. One of the oldest and largest human services organizations for New Americans in the region, IINE serves more than 4,000 people each year in Boston and Lowell, Massachusetts, and Manchester, New Hampshire. Our programs include case management, youth and family services, English for Speakers of Other Languages (ESOL), employment and skills training, and immigration legal services.

A dynamic, forward-looking, and rapidly growing non-profit organization, we seek well-qualified, solutions-focused candidates who are experts in their respective fields. Successful candidates will join a committed team of professional staff and volunteers who are devoted to welcoming and serving new Americans.

Overview
We seek an AmeriCorps Technology Empowerment Coach for our Manchester site who is passionate
about bridging access to digital literacy for newly arrived refugees and immigrants. AmeriCorps
members placed at IINE-Manchester will carry out comprehensive, strategic, client and community based
activities to respond to refugees’ and immigrants’ digital literacy needs, equipping them to fully
participate in New Hampshire’s economy and contribute to the state’s growth and prosperity.

As Technology Empowerment Coach, you will work coordinate, plan, and carry out various trainings and
orientations with a cohort of AmeriCorps members and community partners for IINE clients and other
local refugee and immigrant groups. You will be successful in this role if you have a background working
with different cultures and have experience teaching in any capacity. Fulfillment of the position will be
dependent on clearing a National Service Criminal History Check

Position: AmeriCorps Technology Empowerment Coach (QT)

• Department: Community Services
• Reports to: AmeriCorps Planning Grants Manager
• Supervises: N/A
• Status: Exempt, Part-Time
• Location: Manchester, NH
• Position Format: On-site
• Pay Range: $4,659 for 450 hours of service

Benefits & Compensation

• 450-hour members total living allowance of $4,659.00 distributed biweekly ($582.38 biweekly amount)
• Segal Education Award of $1,824.07 upon completion of service
• Health coverage
• Professional development trainings including United Nations Training Centre courses and Geographic Information Systems courses
• Loan forbearance (https://www.consumerfinance.gov/ask-cfpb/what-is-public-service-loan-forgiveness-en-641/)
• Supplemental Nutrition Assistance Program (SNAP) benefits
• Access to Schools of National Service Network for additional education benefits
• Access to AmeriCorps Alumni & Employers of National Service Network

Responsibilities

• Support the efforts of IINE to create opportunities for refugees and immigrants to
• succeed through resettlement, education, career advancement and pathways to citizenship
• Facilitate the social and economic integration of immigrants and refugees in the
• Manchester, Concord, and Nashua areas
• Provide one-on-one tutoring and office hours on computer basics and navigating
• community resources online
• Create, adapt, and tailor curricula on scaffolded computer basic skills to teach to clients
• in small group settings
• Create and carry out curricula on safe browsing practices and applicable life skills, such
• as ATM use, Square technology, and smartphone accessibility
• Establish service plans for refugee and immigrant participants with measurable and
• obtainable one-year goals that align with the Digital Intelligence Institute’s Digital Literacy Skills
• and Digital Readiness Standards
• Utilize Northstar Digital services to plan and carry out lesson plans for clients and
• community learners
• Provide guidance, leadership, and mentorship to part-time counterparts
• Evaluation & Reporting
• Weekly and quarterly check-ins and general reports
• Utilization of Apricot data collection software
• Annual out-reporting of successes and improvement areas

Required Skills/Abilities

• Passion for the mission of IINE and a commitment to providing exceptional service to
• our clients.
• Attuned to working across languages and cultures, able to demonstrate cultural
• competency.
• Ability to connect with community partners.
• Excellent problem-solving, operational, and communication skills.
• Proactive attitude, sense of humor, and ability to thrive in a fast-paced environment.

Education & Experience

• High school diploma or GED equivalent required.
• Must be at least 18 years old.
• Experience in a multi-cultural/multi-lingual workplace an advantage.

Work Environment Conditions

• Requires travel to office
• Requires travel to community partnership meetings in Manchester, Nashua, and Concord

Physical Demands

• Requires sitting (or standing) at a desk for long periods of time.

Supervisor Contact

• Wendy Brooks, AmeriCorps Program Manager
• wbrooks@iine.org; (857) 200-9037

Accommodations Policy
The RISE program is accessible to persons with disabilities. Selections and project assignments will be made without regard to the need to provide reasonable accommodation. Please fill out this form to request application accommodations and staff will process the request.

Terms of Service:

May 6, 2024-August 23 2024, 30 hours/week; 450 hours total.

This position permits flexible hours, including weekend and evening hours.

Covid-19 Policy

IINE does not require applicants for most positions to show proof of Covid-19. Some federal contracts, however, require IINE staff to show proof of Covid-19 vaccination, and some immigration status adjustments, such as a Green Card, require proof of Covid-19 vaccination as well. Consequently, for some positions, IINE staff may be required to show proof of vaccination, and in others, IINE staff will be supporting clients who are required by law to have proof of vaccination in order to adjust their status in the United States.

US Work Eligibility Notice

This position requires lawful authorization to work in the United States, and IINE is unable to provide visa sponsorship in connection with this