17 Support specialist Jobs in Springfield, VA
International Gourmet Foods is Hiring a Support specialist Near Springfield, VA
Tier 1 Support Specialist The Tier 1 Support Specialist’s primary function is to provide technical support to IGF staff. Under the direction of the Director of Information Technology this position performs various technical tasks relating to configuration, installation, troubleshooting and general maintenance of computer systems, peripheral devices, and telecommunication devices.
Position is primarily day shift; however, organizational requirements may demand work on evenings, nights, and weekends.
Responsibilities : Work with IT staff performing software / hardware installations and computer maintenance Answer requests for assistance by staff, regarding technical problems Respond to technical requests for assistance with desktop computers, laptops, handheld scanners, and peripherals Perform individual and group computer installations Support Windows based operating systems and applications Assist in maintaining technology inventory Perform other duties as assigned.
Special Assignments May be required to perform other duties as assigned Required Qualifications : Basic knowledge of the installation, operation and troubleshooting of Windows OS Basic knowledge of component level hardware trouble shooting and repair Excellent troubleshooting and problem-solving skills Excellent oral and written communications skills and ability to prepare accurate and detailed documentation Experience using Microsoft Office Basic understanding of network operations and design Ability to use independent judgment, manage and prioritize multiple tasks and assignments, and work independently Flexibility to work in a dynamic environment with multiple temperature zones Ability to provide excellent customer service, including translate technical terminology into terms understood by management and employees Preferred Qualifications : Experience using Enterprise computer system deployment tools Experience managing computers in active directory Experience with Microsoft Dynamics Experience with Warehouse Management Systems (WMS) Experience with RF-Scanners Experience : Help Desk : 2 years (Required) Windows : 2 years (Required) Microsoft 365 : 2 years (Required) Microsoft Dynamics : 1 year (Preferred) Physical Requirements Must be able to bend, lift (at least 55 lb.
Last updated : 2024-05-06
Job Summary
Full Time
Wholesale
$63k-79k (estimate)
05/07/2024
06/21/2024
igf-inc.com
SPRINGFIELD, VA
50 - 100
Private
MAURIZIO DIBENIGNO
$10M - $50M
Wholesale
Related Companies
The job skills required for Support specialist include Help Desk, Troubleshooting, Customer Service, Technical Support, Problem Solving, Active Directory, etc. Having related job skills and expertise will give you an advantage when applying to be a Support specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Support specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Support specialist positions, which can be used as a reference in future career path planning. As a Support specialist, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Support specialist. You can explore the career advancement for a Support specialist below and select your interested title to get hiring information.
If you are interested in becoming a Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Support Specialist job description and responsibilities
Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.
03/23/2022: Greensboro, NC
Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
01/23/2022: Florence, SC
Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.
02/03/2022: Hopkinsville, KY
The specialists work along with the staff members to supervise the assigned projects by an organization.
03/01/2022: Sarasota, FL
The support specialist often has to balance different tasks such as customer technical support, ticket documentation, problem analysis, and task management.
01/23/2022: Pueblo, CO
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Support Specialist jobs
Experience as a Customer Support Specialist or similar CS role.
04/04/2022: Philadelphia, PA
Proven work experience as a Sales support specialist or Sales support associate.
04/18/2022: Galveston, TX
Tech support specialists need good communications skills.
01/23/2022: Milwaukee, WI
Gain experience with operating systems.
02/19/2022: Grand Rapids, MI
Learn Relevant Tech Skills and Gain Experience.
03/04/2022: Petersburg, VA
Step 3: View the best colleges and universities for Support Specialist.
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