1 SERVICE ADMINISTRATOR Job in RURAL HALL, NC
International Drilling Equipment, Inc. is Hiring a SERVICE ADMINISTRATOR Near RURAL HALL, NC
Job Outline:
- Reports to the Service Manager and is responsible for assisting the Service Manager with the supervision of the following job functions:
- Create and manage work schedules in the shop and field.
- Maintain Service Word Orders.
- Coordinate with other departments to determine optimal schedules.
- Enforces all policies and procedures in the company manuals.
- Maintains high employee morale.
- Maintains excellent customer relations.
- Attains short- and long-term objectives with good management/planning.
- Meets OSHA and EPA compliance.
- Create and manage work schedules in the shop and field.
- Liaison with technicians daily to coordinate and schedule activities.
- Liaison with other departments to aid in work prioritization.
- Assist with scheduling and control of the labor required to perform repairs.
- Maintains Service Work Orders.
- Microsoft Dynamics
- SAP
- Egencia
- Certify
- Click-Up
- Maintains all personnel records for the department regarding training and certifications.
- Coordinate with other departments to determine optimal schedules.
- Works closely with the Sales Department to prioritize Service Work Orders based on inquiries from the Sales team.
- Works closely with the Parts Department to track orders and deliveries. Identify which parts orders for Work orders need to be expedited.
The individual in this position should be personable, a problem solver, a leader of people, ethical, intelligent, and able to adapt to all of the forces around them - customers, suppliers, department employees, co-workers, and manufacturers employees.
Education/Training/Experience:
A bachelor’s degree or equivalent experience in service operations and labor selling at the management level.
General Skill Requisites:
- Strong organizational skills.
- Good communication skills.
- Good computer and systems knowledge.
- Proficient in Microsoft Office Suite.
- A good working knowledge of office equipment operations and clerical functions.
- Solid knowledge of the computer systems in use in the dealership.
- A good working knowledge of equipment operations and mechanical functions.
- Working knowledge of shop layout and industrial engineering principles.
- Good understanding of financial reporting principles.
- A solid understanding of pricing principles and discounting effects.
- This individual will have had supervisory and management training in related fields.
- Leadership skills in a specialized repair environment.
Work Hours and Environment:
- Working hours are M-F 9am to 5:30pm
- Work Environment is an office that is air-conditioned/heated according to the season
- This position reports to the Rural Hall, NC, location
- This position will also include being in the warehouse when needed.
Learn more about us at: http://www.idedrills.com
Job Summary
Full Time
$58k-74k (estimate)
04/24/2024
07/21/2024
idedrills.com
Rural Hall, NC
50 - 100
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The job skills required for SERVICE ADMINISTRATOR include Scheduling, Microsoft Office, Leadership, Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a SERVICE ADMINISTRATOR. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by SERVICE ADMINISTRATOR. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for SERVICE ADMINISTRATOR positions, which can be used as a reference in future career path planning. As a SERVICE ADMINISTRATOR, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary SERVICE ADMINISTRATOR. You can explore the career advancement for a SERVICE ADMINISTRATOR below and select your interested title to get hiring information.
If you are interested in becoming a Service Administrator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Administrator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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Step 3: View the best colleges and universities for Service Administrator.
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