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2 Individual Taxpayer Advisory Specialist Bilingual Spanish Jobs in Charles, LA

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Internal Revenue Service
Charles, LA | Full Time
$61k-76k (estimate)
3 Weeks Ago
US Internal Revenue Service
Charles, LA | Full Time
$59k-73k (estimate)
3 Weeks Ago
Individual Taxpayer Advisory Specialist Bilingual Spanish
$61k-76k (estimate)
Full Time | Business Services 3 Weeks Ago
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Internal Revenue Service is Hiring an Individual Taxpayer Advisory Specialist Bilingual Spanish Near Charles, LA

Duties

WHAT IS THE TAXPAYER SERVICES DIVISION?
A description of the business units can be found at:
Vacancies will be filled in the following specialty areas:
Taxpayer Services Customer Assistance, Relationship, Education and Field Assistance
The following are the duties of this position at the full working level.

  • Working with a senior specialist, advises taxpayers in meeting their Federal Tax obligations. Assistance is technical, and covers a pre-selected range of individual income, excise, and employment taxes, as well as certain elements of other kinds of taxes.
  • With assistance conducts interviews with pre-selected taxpayers to determine their tax situation, provide advice, and explains probable consequences of various courses of action open to taxpayers for the current and other tax years.
  • Discuss basic tax law impact with tax practitioners and accountants, review books and records to gain understanding of taxpayer's financial status (cash/accrual basis).
  • Confers with taxpayers and/or their representatives to explain basic issues involving the applicability of tax law, regulations, notices and account adjustments.
  • Contacts English and Spanish speaking taxpayers to resolve tax processing issues.
This position has career progression. If you are selected at a grade level lower than the full working level, you may be non-competitively promoted as your career progresses. For example, you may be hired as a GS-05, but if the position has career progression to GS-11, then you may move from a GS-05 to a GS-11 in as little as three years.
Requirements Conditions of Employment

STANDARD POSITION DESCRIPTIONS (SPD):
PD96481, PD96482, and PD96483

Visit the IRS to access the position descriptions.

  • Telework Eligible Positions: Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.
  • Obtain and use a Government-issued charge card for business-related travel.
Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
You must meet the following requirements by the closing date of this announcement:
SPECIALIZED EXPERIENCE: GS-05 LEVEL: You must have 1-year of general experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service. Specialized experience for this position includes: Analyzing problems to identify significant factors; gathering pertinent data and recognizing solutions; planning and organizing work; and communicating effectively orally and in writing. Such experience may have been gained in administrative, professional, technical, investigative, or other responsible work. Other experiences that may provide evidence of the knowledge, skills, and abilities necessary to perform the duties of the position to be filled.
OR You may substitute education for specialized experience as follows:
4-year course of study leading to a bachelor's degree from an accredited college or university.
SPECIALIZED EXPERIENCE: GS-07 LEVEL: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service. Specialized experience for this position includes: A knowledge of business practices, basic accounting principles, and Federal tax laws and regulations; and that required the ability to audit tax records, analyze systems and bookkeeping, use fact-finding techniques, and develop interpersonal skills. OR You may substitute education for specialized experience as follows: 1 year of graduate education in a field of study such as: business administration, finance, accounting, auditing, taxation, or other related fields.
OR Superior Academic Achievement may be met by:
Having a Bachelor's degree, with one of the following: A GPA of 2.95 or higher on a 4.0 scale for all completed undergraduate courses or those completed in the last 2 years of study, or a GPA of 3.45 or higher on a 4.0 scale for all courses in the major field of study or those courses in the major completed in the last 2 years of study, or rank in the upper one third of the class in the college, university, or major subdivision, or membership in a national honor society recognized by the Association
SPECIALIZED EXPERIENCE/EDUCATION FOR GS-09: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized experience for this position includes: Knowledge of the Internal Revenue Code, regulations and administrative procedures related to the full range of personal, business, and other tax-related issues. Examples of qualifying experience include: Interpreting and applying rules and regulations; Interviewing others to elicit facts to identify and resolve problems; Communicating with others to elicit facts to identify and resolve complex problems; Analyzing financial documents, such as financial accounts, tax returns, financial statements, etc., to reconcile factual differences or to reconstruct missing facts, and; Deciding whether actions are in compliance with statutory provisions and/or procedural and policy requirements.
OR You may substitute education for specialized experience as follows:
a master's or equivalent graduate degree in a field of study such as: accounting, finance, or business administration.
OR two full years of progressively higher-level graduate education leading to a graduate degree in a field of study such as:
accounting, finance, business administration or public administration. OR LL.B. or J.D., if related.
OR
EDUCATION:
GS-05
You may substitute education for specialized experience as follows:
4-year course of study leading to a bachelor's degree from an accredited college or university.
GS-07: You may substitute education for specialized experience as follows:
1 year of graduate education in a field of study such as: business administration, finance, accounting, auditing, taxation, or other related fields. OR Superior Academic Achievement may be met by having a Bachelor's degree, with one of the following: A GPA of 2.95 or higher on a 4.0 scale for all completed undergraduate courses or those completed in the last 2 years of study, or a GPA of 3.45 or higher on a 4.0 scale for all courses in the major field of study or those courses in the major completed in the last 2 years of study, or rank in the upper one third of the class in the college, university, or major subdivision, or membership in a national honor society recognized by the Association of College Honor Societies.
GS-09 You may substitute education for specialized experience as follows:
A master's or equivalent graduate degree in a field of study such as: accounting, finance, or business administration. OR two full years of progressively higher-level graduate education leading to a graduate degree in a field of study such as: accounting, finance, business administration or public administration. OR LL.B. or J.D., if related.
OR
COMBINATION OF EXPERIENCE AND EDUCATION: You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions.

AND
MEET TIME IN GRADE (TIG) REQUIREMENT: You must meet applicable TIG requirements to be considered eligible. To meet TIG for positions above the GS-06 and GS-07 grade level, you must have served at least one year (52 weeks) at the next lower grade (or equivalent) in the normal line of progression for the position you are applying to. Advancement to positions up to GS-06 and GS-07 is permitted if the position to be filled is no more than two grades above the lowest grade held within the preceding 52 weeks.
AND
TIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as . For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens".
AND
THIS IS A BILINGUAL POSITION: Applicants will be required to demonstrate proficiency in Spanish. You must be able to speak, read and write the selected language in order to be considered proficient in that language. If you indicate language proficiency, you may be tested at some point in the hiring process to determine if you possess the required level of proficiency. If you are unable to demonstrate proficiency, you will not be qualified for these positions.
For more information on qualifications please refer to .

Education

A copy of your transcripts or equivalent documentation is required for positions with an education requirement, or if you are qualifying based on education or a combination of education and experience. An official transcript will be required if you are selected. If the position has specific education requirements and you currently hold, or have previously held, a position in the same job series with the IRS, there is no need to submit a transcript or equivalent at this time. Applicants are encouraged, but are not required, to submit an SF-50 documenting experience in a specific series.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to .
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click for Foreign Education Credentialing instructions.

Additional information

  • We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.
  • This is a Bargaining unit position.
  • Tour of Duty: Days Monday through Friday 8:00am to 4:30pm
  • In the event that a building is closed due to rent management, new hires may be placed in a local commuting location.
  • The employment of any candidate selected for this position, including a current employee or a new hire, selected for this position, may be conditional upon classification and/or audit of federal tax returns. This audit may include up to 2 years of returns.
Please consider each location carefully when applying. If you are selected for a position at one of your location selections, that location will become your official post of duty.
Required Documents

The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.

  1. Online Application - Questionnaire responses
  2. Education - See Education Section above
  3. Performance Appraisal/Awards (if applicable) - You are strongly encouraged to submit a copy of your most recent, signed, completed annual performance appraisal which includes the final rating and copies of any incentive/performance awards you received. If a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified.
  4. Registration/License (if applicable) - active, current registration/license
  5. IRS Reassignment Preference Program (RPP)(if applicable) - You MUST meet the requirements in your RPP notice. Submit a copy of your RPP Notice along with a copy of your most recent annual performance appraisal. Your performance appraisal must have a fully successful or higher overall rating.
Please note that if you do not provide all required information, as specified in this announcement, your application will be determined incomplete, and you will not be considered for this position (or may not receive the special consideration for which you may be eligible).
How to Apply

The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on 06/05/2024 and/or cut-off dates in this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 06/05/2024.
To preview the Application Questionnaire, please click the following link:

  • To begin the application process, click the "Apply Online" button.
  • You will be re-directed to USASTAFFING to complete your application process; answer the online questions and submit all required documents. (To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need was not imported from USAJOBS, you may upload it directly into this application. To protect your privacy, we suggest you first remove your SSN).
  • To complete, you must click the "Submit Application" button prior to 11:59 PM (ET) on 06/05/2024.
  • After submitting an online application, you will be notified via email whether or not you are required to complete additional online or telephone assessments from ALTA Language Services and will be provided any necessary instructions at that time. The email may be routed to your "Spam" or "Junk" folder.
  • Current IRS employees who permanently occupy a bilingual position and achieved a "Fully Successful/Met" or above rating on their most current performance appraisal may not be required to take additional assessments.
  • If you are asked to take the ALTA Bilingual Assessment, you will be presented with a unique link to the online portal (online tests) and/or phone number, access code, and PIN (telephone-based tests).
    • The Reading Test and Business Writing Test are taken online and require internet access in order to complete these two tests, which may be completed from your home, at your local library, or any other location where internet access is available.
    • The Oral (Speaking and Listening) Test requires access to a telephone.
To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (). There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: . All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: .
Agency contact information (ERC) Employee Resource Center
Phone Email Website
Address
TS - CARE-Customer Assistance, Relationship and Education
1111 Constitution Ave NW
Washington, DC 20224
US
Next steps

Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at . We will provide reasonable accommodation to applicants with disabilities on a case-by-case basis; please contact us if you require this for any part of the application and hiring process.
Once your application package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you. You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." For a more detailed update of your application status, you may click on "more information." Please notify us if your contact information changes after the closing date of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position.
As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$61k-76k (estimate)

POST DATE

05/24/2024

EXPIRATION DATE

06/07/2024

WEBSITE

irs.gov

HEADQUARTERS

WASHINGTON, DC

SIZE

>50,000

FOUNDED

1862

TYPE

Government

CEO

KATIA FANO

REVENUE

<$5M

INDUSTRY

Business Services

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About Internal Revenue Service

IRS is a government tax collection agency that administers the Internal Revenue Code.

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