IT Support Center Operator

IDR is seeking an IT Support Center Operator to join one of our top clients in Birmingham, AL. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!

This is a Fully Onsite role in Birmingham, Alabama.

Position Overview for the IT Support Center Operator:

• Providing frontline computer systems and application diagnostics and support, along with being the primary communications channel between the customer, support personnel, and management.
• This position requires shift work. Operating shifts are 8 or 12 hours long and rotate between night and day shifts.

Required Skills for the IT Support Center Operator:

• 2-3 years of experience in IT Support
• Working knowledge of Windows-based operating systems
• Working knowledge of AIX or other UNIX-based operating systems
• Day-to-day monitoring and support of Business Continuity and Disaster Recovery systems

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.
• Close-knit and team-oriented culture

Why IDR?

• 20 Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row

INDT

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Schedule:

• Day shift
• Monday to Friday
• Night shift

Experience:

• IT Support Center: 2 years (Required)

Ability to Commute:

• Birmingham, AL 35233 (Required)

Ability to Relocate:

• Birmingham, AL 35233: Relocate before starting work (Required)

Work Location: In person