ESSENTIAL FUNCTIONS

• Receives requests for imaging exams and acquire pre-certification if needed.
• Obtains pertinent medical history/medical necessity and compiles for Radiologist protocol review.
• Ensures orders are correct and communicate Radiologist recommended order changes to clinical teams.
• Maintains knowledge of patient prep instructions based on Imaging modality and exam ordered.
• Provide patients /family members with appropriate education and instruction.
• Screens patients for contraindications
• Schedules patients
• Coordinates Imaging appointments for patients outside of InterMed when necessary and performs follow-up to ensure these exams are scheduled and completed.
• Answers/triages incoming calls
• Requests outside records when needed.
• Understands/utilizes all electronic and computer systems including basic trouble shooting.
• Participates in the onboarding of new team members.
• Additional duties as requested by management staff.

JOB REQUIREMENTS

• High school degree or equivalent required
• Prior medical office experience preferred.
• Understanding of medical terminology preferred.
• Excellent professional judgment, attention to detail, phone skills and decision-making ability.
• Professional appearance and approach.
• Flexibility and willingness to work as a team member to accomplish shared objectives and goals.
• Must be able to prioritize and handle multiple tasks.
• Forthright and clear communication skills.
• Ability to interact well with Radiologist(s), Mid-level providers, patients, patient family members, and co-workers.

InterMed is an equal opportunity workplace and prohibits discrimination or harassment of any kind. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity and/or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

Behaviors

• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well