You haven't searched anything yet.
Business Services Representative
Company Information
Interlocal Association is a public nonprofit organization providing workforce and community development services.
Opening
Starting Salary : $45,223 / Year ($23.19 an hour)
Employee Type : Full-Time, 8 : 00 am to 4 : 30 pm, Monday - Friday
Education : 4 Year Degree
Experience : At least 1 year
Location : WorkOne Office, Anderson, Indiana
Job Summary
The Business Services Representative (BSR) serves on the Region 5 Business Services team and represents their respective WorkOne offices to the employer community, Chambers of Commerce and other business minded entities.
The BSR works locally to assist with the hiring needs of employers. The BSR will work with the WorkOne staff to develop a pool of appropriate OJT candidates and work with individuals placed in OJT through the completion of the training, including monitoring and intervening in the event of any issues.
Essential Job Duties
Collect business intelligence from employers in the region and develop personal relationships with the major contributors to the regional economy.
Compile and advise Regional Operator / Board of business intelligence for strategic planning.
Be aware of where layoff aversion activates would be appropriate and deploy resources as necessary.
Follow up with participating WorkKeys companies to assure profiles are completed as needed, assessments are delivered in a timely manner and skills gap training is provided as needed.
Communicate and keep WorkOne staff informed regarding business services activities.
Other Duties
Working Conditions
Works most of the time in a well ventilated modern office. Performance of duties may require travel within the county and within and around the Region 5 area.
Works standard 8 : 00 - 4 : 30, although schedule may be adjusted occasionally to accommodate varying needs of customers.
Infrequent overnight travel may be required.
Education
Bachelor's Degree in a related field.
Experience
At least one year of related professional work experience required. Demonstrable experience in a responsible position requiring independent judgment.
Related work experience may substitute for the four year bachelor's degree.
Communication
Oral and written communication skills should demonstrate the ability to write letters, memos, reports, train staff and speak to groups.
Company Offered Benefits
Last updated : 2024-05-05
Full Time
$58k-74k (estimate)
04/12/2024
05/11/2024
interlocal-association.org
Franklin, IN
<25
The job skills required for Service representative include Written Communication, Presentation, etc. Having related job skills and expertise will give you an advantage when applying to be a Service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service representative positions, which can be used as a reference in future career path planning. As a Service representative, it can be promoted into senior positions as a Field Service Rep. III - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service representative. You can explore the career advancement for a Service representative below and select your interested title to get hiring information.
If you are interested in becoming a Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Representative job description and responsibilities
Customer service representatives typically responds to customer inquiries by telephone, e-mail or chat to provide non-technical problem resolution.
01/08/2022: Orlando, FL
Support agents should have sound knowledge of the product/service which will help them suggest a solution to the customer right away.
03/20/2022: Bangor, ME
Service representatives may also offer additional sales and products, sell products or services directly.
02/02/2022: Springfield, MO
Measure and analyse customer feedback.
03/13/2022: Davenport, IA
Service representative are responsible for addressing customer needs and ensuring they have a good experience.
03/09/2022: Syracuse, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Representative jobs
A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.
03/24/2022: Worcester, MA
Service representatives typically use a telephone, computer and other office equipment.
01/08/2022: Jackson, MS
Depending on their roles, qualifications, specialization and years of experience, a customer service representative may vary their salary rate.
02/16/2022: Columbus, MS
A good service representative should not waste customers’ time by keeping them waiting for too long.
01/17/2022: High Point, NC
The best service representative must have a deep knowledge of how their companies’ products work.
04/02/2022: Washington, DC
Step 3: View the best colleges and universities for Service Representative.