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Client service representative
$38k-48k (estimate)
Full Time 2 Months Ago
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Interim HealthCare - Owings Mills, MD is Hiring a Client service representative Near Owings Mills, MD

Client Service Representative (CSR)

in Owings Mills, Maryland

Discover a client service role that makes every day rewarding.

As a CSR for Interim HealthCare®, you’ll be part of a team that is improving lives through the home-based care they provide.

Interim HealthCare is the nation’s first home care company and a leading employer of CSRs seeking a career with purpose.

We are looking for a service-oriented professional to assist our Client Service Supervisor with staff scheduling and the daily operations of our office.

If you’re ready for a career that allows you to make a real difference in the lives of others and reap the rewards that come with it, you are made for this!

Our Client Service Representatives enjoy some excellent benefits :

  • $16 per hour to $18 per hour
  • Family-oriented culture that promotes work-life balance
  • Online training, growth and ability to earn CEUs
  • Tuition discounts through Rasmussen University

As a Client Service Representative, here’s a big-picture view of what you’ll do :

  • Assist our Client Service Supervisor in ensuring compliance with quality and operational standards
  • Schedule staff and improve the process of client / patient scheduling for home care services
  • Document job orders, receive referrals and assist with staffing orders
  • Manage employee files, verify credentials and certifications, conduct background checks and advertise for staff positions
  • Verify client insurance and assist with office functions such as marketing, payroll and collections

A few must-haves for Client Service Representatives :

  • Associate’s degree or equivalent years of training and work experience
  • Minimum of 3 years of experience in healthcare or a related industry
  • Understanding of state and federal home care standards and regulations
  • Excellent oral and written communication skills with clinical and non-clinical staff
  • Strong organizational skills, attention to detail and computer software proficiency

Why Work for Interim HealthCare?

Founded in 1966, Interim HealthCare is the nation’s first home care company and a leading employer of Client Service Representatives (CSRs).

Operating through 300 offices, our commitment to you is expressed through a family-oriented culture that values and appreciates home care professionals, and a passion to put patients first.

Join a nationwide network of CSRs who are making a positive impact in the lives of others through the meaningful work they do.

Interim HealthCare is an equal opportunity employer that is committed to diversity and inclusion in the workplace.

We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Last updated : 2024-02-23

Job Summary

JOB TYPE

Full Time

SALARY

$38k-48k (estimate)

POST DATE

02/26/2024

EXPIRATION DATE

04/10/2024

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The job skills required for Client service representative include CSR, Scheduling, Written Communication, Attention to Detail, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Client service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client service representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Client service representative positions, which can be used as a reference in future career path planning. As a Client service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client service representative. You can explore the career advancement for a Client service representative below and select your interested title to get hiring information.

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If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Service Representative job description and responsibilities

Client services representatives manage client relationships and provide customer support.

02/07/2022: Monterey, CA

Promoting and maintain positive customer relations utilizing service excellence techniques.

02/20/2022: Richmond, VA

Client service representatives are responsible for taking care of users who have a hard time with some business element.

02/21/2022: Akron, OH

Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.

12/22/2021: Altus, OK

Have an understanding and reception to clients' needs and give proactive customer support.

01/29/2022: Huntington, WV

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Service Representative jobs

Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.

01/10/2022: Long Beach, CA

A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.

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Should have a proven customer support experience or experience as a client service representative.

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Learn to resolve problems and prevent client dissatisfaction.

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One year related experience required with customer service preferred.

12/31/2021: La Crosse, WI

Step 3: View the best colleges and universities for Client Service Representative.

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