Program Manager, Community Social Work

General Description:

Coordinates the delivery of social work services that will impact beneficiaries' health, well-being, and quality of life. Meets with beneficiaries in home and community-based settings. Implements and manages innovative programs that support the principles of the Funds. Identifies, establishes, and maintains relationships with providers and community agencies to promote beneficiary welfare and health. Assists beneficiaries with information and referral to access resources at the local, state, and federal levels.

Promotes beneficiary access and participation in health promotion, disease prevention, and health education programs.

Duties and Responsibilities:

• Complete applicable social work and psychosocial assessments in the homes of beneficiaries to coordinate services and available community resources to improve health, well-being, and quality of life.
• Collaborates and maintains close working relationships with community agencies, refers beneficiaries in need of services as appropriate.
• Promotes beneficiary access and participation in health promotion, disease prevention, and health education programs.
• Develops and implements innovative programs that will assist beneficiaries in their health and daily living in collaboration with Fund’s management team.
• Networks with vendors developing health fairs and events that promote beneficiary access and participation, directed toward improving the health status of beneficiaries.
• Conducts educational programs for beneficiaries in collaboration with an interdisciplinary team and local partners.
• Identifies issues that affect beneficiaries and implements a case conference with the medical director and/or the Funds medical management vendor that will enhance, maintain, or improve quality of life.
• Develops and maintains effective working relationships with field health and medical management staff, and other medical professionals, beneficiaries, their families, and community agencies.
• Prepares written reports and/or oral presentations to trustees and/or other operations staff on the status of the activities in the clinical field service office.
• Records all beneficiary related interactions timely in the Fund’s designated medical management system.
• Productively meet the performance measures established by the Funds.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Must be able to work independently.Must have excellent time management skills to balance the multiple complexities of the position. Able to constantly travel within the geographic area serviced with occasional overnight travel.

Supervisory Responsibilities:

None

Education and/or Experience:

Master’s degree preferred with a minimum of five years’ experience in social work. Experience in community based social work is desirable.

Technical Business Industry Knowledge:

Current knowledge of social work methods and practice, including comprehensive knowledge of resources. Knowledge of managed care principles, healthcare management, and case management. Also, must be cognizant of the needs of older adults.

Certificates, Licenses, Registrations

Current Social Work License in Illinois

Interim HealthCare is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.