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Intercom is bringing AI-first Customer Service to the world, dramatically improving experiences for customers, support agents, and managers alike.Modern, fast, and easy-to-use, Intercom’s complete AI-first Customer Service Platform enhances the customer experience, improves operational efficiency, and scales with our customers’ business every step of the way. Intercom is also the most innovative and fastest improving product on the market. Shipping over 200 product improvements every year, Intercom is bringing AI features to market before anyone else.
We are in search of a Technical Program Manager (TPM) to lead the structuring and execution of our program of work aimed at advancing Intercom's GTM motion. This role will involve close collaboration with sales, finance, growth engineering, and product teams to drive technical projects forward. We currently operate in a hybrid working model and have offices in San Francisco, Chicago, Dublin, London and Sydney.
We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! :)
Policies
Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least two days per week.
We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
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Full Time
$87k-110k (estimate)
04/22/2024
05/10/2024
GLENDALE, CA
200 - 500
2011
$200M - $500M
The following is the career advancement route for Senior Technical Program Manager positions, which can be used as a reference in future career path planning. As a Senior Technical Program Manager, it can be promoted into senior positions as a Planner/Scheduler III - Construction that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Senior Technical Program Manager. You can explore the career advancement for a Senior Technical Program Manager below and select your interested title to get hiring information.