26 Application Support Analyst Jobs in Lake, FL
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IntePros is Hiring an Application Support Analyst Near Lake, FL
Welcome to IntePros, a certified woman-owned company specializing in innovative and results-oriented recruiting and staffing solutions. We take immense pride in genuinely understanding what drives and inspires exceptional individuals like you. Your success is our priority, and we are dedicated to actively shaping your long-term career journey. At IntePros, we believe in comprehensive well-being. You have access to our medical, dental, vision, and mental health programs, ensuring your health and wellness are taken care of. To support your continuous growth, we also provide a $1,500 per year education and professional certification fund. Diversity and inclusion are cornerstones of our company ethos. IntePros is proud to be an equal opportunity employer. We do not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, sexual orientation, disability, age, veteran or military status, retaliation, or any other characteristic protected by law. We celebrate the rich tapestry of backgrounds and perspectives that make us stronger as a team. Please note that only qualified individuals being considered will be contacted. We appreciate your interest and look forward to potentially embarking on a transformative journey together.
IntePros seeking a highly skilled Support Specialist to join a global wealth management organization and provide comprehensive support to all IT-related activities and initiatives within our organization. The ideal candidate will have a strong technical background coupled with exceptional customer service skills, enabling them to effectively troubleshoot and resolve a wide range of end user-related IT issues. Additionally, the candidate should demonstrate the ability to coordinate events, manage assets, and contribute to the implementation of new products and services.
Key Responsibilities:
- Provide frontline subject matter expertise and support to employees, ensuring all service levels are achieved and local and organizational changes are supported.
- Maintain and manage end user assets, including tracking and upkeep of organizational asset inventory.
- Support the onboarding and implementation of new IT products and services, and engage in end user education and training initiatives.
- Manage known risks and identify new ones, contributing to the organization's risk management efforts.
- Implement medium to large-sized IT projects to meet business needs, or oversee/manage a small to medium-sized support technician team.
- Consult with business management and end users on all aspects of applications and technology-related support activities.
- Collaborate with end user services owners to identify opportunities for service improvement.
- Design and maintain standard operating procedures to ensure efficiency and consistency in IT support activities.
- Demonstrate an in-depth level of troubleshooting knowledge to support primary products and services used by the end user employee base.
- Bachelor's degree in a related discipline or equivalent work experience.
- Experience in technical and customer support roles, preferably in the securities or financial services industry.
- Strong proficiency in Office 365 administration in complex corporate environments.
- Working knowledge of email security principles such as DMARC, DKIM, SPF, and TLS.
- Experience in diagnosing and resolving technical hardware and software issues, utilizing remote admin tools, and troubleshooting Microsoft operating systems.
- Willingness to occasionally work shifts covering 11-8 or 12-9pm Eastern Time (swings with daylight savings time to cover 10pm-6am IST shift).
Job Summary
Full Time
$61k-83k (estimate)
05/23/2024
06/05/2024
The job skills required for Application Support Analyst include Troubleshooting, Customer Service, Customer Support, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be an Application Support Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Application Support Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Application Support Analyst positions, which can be used as a reference in future career path planning. As an Application Support Analyst, it can be promoted into senior positions as an Applications Support Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Application Support Analyst. You can explore the career advancement for an Application Support Analyst below and select your interested title to get hiring information.
If you are interested in becoming an Application Support Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Application Support Analyst for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Application Support Analyst job description and responsibilities
Application support analysts respond to application support requests for smartphone or computer applications.
03/14/2022: Amarillo, TX
Often part of a wider team, they are responsible for the smooth operation of specific software applications within an organization or to the end-user.
03/20/2022: Pittsfield, MA
They provide first and second line application support, resolving technical queries, and communicating solutions directly to customers.
01/21/2022: Spokane, WA
Application support analysts provide customer service to users of applications on smartphones and computers.
01/24/2022: Juneau, AK
These analysts make recommendations as to the selection and customization of applications to best align with user needs and high-level goals related to budget and productivity.
02/15/2022: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Application Support Analyst jobs
Successful Application Support Analysts are abstract and creative thinkers who thrive on tackling difficult challenges.
03/14/2022: Charlotte, NC
Many applications work with databases and run on server operating systems, so the analyst also should be able to troubleshoot these.
12/27/2021: South Bend, IN
Application support analysts need both technical and human skills to perform their duties effectively.
03/08/2022: Fort Lauderdale, FL
Application support analysts can provide support through email, phone calls or live chat.
01/18/2022: Frankfort, KY
Applications support usually offers technical support and human support.
03/11/2022: Omaha, NE
Step 3: View the best colleges and universities for Application Support Analyst.
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