At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do and who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
The Strategy, Digital and Innovation (SDI) team forges the strategic direction of Wells Fargo, it provides and manages our digital foundation and common capabilities, and transforms our business models to meet evolving customer needs and grow the company. The investments we are making will help the company create innovative digital banking experiences, and make it easier for customers to achieve their financial goals.
About this role:
Wells Fargo is seeking a Lead Digital Product Manager for our Enterprise Payments team. Delivering convenient, secure, and fast payments capabilities to our customers is core to what we do for our consumer customers and corporate clients. We have significant capabilities across our consumer and wholesale businesses and working across our businesses as one Wells Fargo is critical for our success.
In this role, you will:

• Lead the development and execution of complex payments data business plans, programs and initiatives which have impact across the enterprise with broad impact
• Act as key participant in large-scale planning
• Review and analyze complex payments data strategy for product/functionality/experience area
• Influence payments strategy for the business line requiring in-depth evaluation of multiple factors including intangibles or unprecedented factors
• Make decisions in payments strategy for product/functionality/experience area requiring strong understanding of the business, policies, procedures and/or compliance requirements
• Lead a broad team of payments professionals to meet deliverables and drive new initiatives
• Strategically collaborate and consult with peers, colleagues, and mid-level to senior managers to resolve issues and achieve goals
• Potentially lead projects, teams or serve as a peer mentor
• Demonstrate data products and technology thought leadership
• Collaborate with WFC stakeholders to build strong sponsorship of payments data use cases
• Collaborate with a team of product managers and product owners to execute the payments data product strategy
• Employ design thinking methodologies: customer discovery, product discovery, product definition, product planning, and agile development
• Define features, use cases, and dashboards that execute on the payments data vision and aligns with the data products strategy
• Provide business inputs to payments analytics team, both for dashboarding and coordinating ad hoc requests from line of business stakeholders
• Provide additional detail to the payments data roadmap, based on stakeholder input, value based prioritization, and current payments trends
• Collaborate with technology, architecture, data science, and data management stakeholders to promote effective delivery
• Support product manager in delivering payments data roadmap
• Develop a deep understanding of data, analytics, and payments execution needs for LOB stakeholders
• Provide insights into payments data asset intake and prioritization process
• Support competitive market and trend analysis assessments to incorporate and prioritize key findings into product backlogs
• Define and refine user stories, ensuring acceptance criteria is clearly understood by the team

Required Qualifications:

• 5 years of payments product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 5 years' experience in designing customer facing technology and/or data products
• Experience with tools to create mockups of increasing fidelity (e.g., Figma)
• Experience with financial services products and value drivers; experience with payments, treasury management, and wholesale banking preferred
• Experience with open banking and data sharing, especially for consumer products covered by Regulation E, Regulation Z, and digital wallets
• Experience designing open banking capabilities that securely transmit customer and financial transaction data
• Experience with consumer protection requirements, product terms and conditions, and customer complaint management is beneficial
• Strong communication and facilitation skills, leading to the ability to influence senior product owners and product managers within customer facing lines of business
• Strong PowerPoint presentation skills, with an emphasis on creating presentations for executive audiences
• Experience building innovative capabilities with a multidisciplinary team
• Proven track record of delivering outcomes while working with stakeholders
• Ability to deliver in ambiguous situations, at multiple levels within an organization
• Experience with agile product management tools (e.g., Jira, Confluence). Agile or scrum certification preferred
• Preferred experience leading / managing a cross functional team (e.g., design, business, technology, risk)
• A BS/BA degree or higher, MBA/MS preferred

Pay Range for San Francisco, CA & New York, NY:

• 115,900.00 - 206,100.00 USD Annual

Pay Range
$96,600.00 - $206,100.00
Benefits
Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.

• 401(k) Plan
• Paid Time Off
• Parental Leave
• Critical Caregiving Leave
• Discounts and Savings
• Health Benefits
• Commuter Benefits
• Tuition Reimbursement
• Scholarships for dependent children
• Adoption Reimbursement

Posting End Date:
3 Apr 2024

• Job posting may come down early due to volume of applicants.

We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.