Candidate Must Be Local

Proficiency with building, updating, and maintaining spreadsheets, presentation software, and working efficiently in multiple data bases. Timely management of all pending cases and appeals, including proper documentation and case resolution. Responsible for research/review of case information and document findings for a support staff team. Typing, proofreading, and formatting documents. Filing management skills for paper and electronic documents. Schedule management, note-taking, email organization and distribution skills. Using Excel and other spreadsheets to track actions on incoming/outgoing correspondence, both paper and electronic. Strong verbal and written communication skills, with the ability to send clear, concise emails and respond in a timely manner. Be flexible and adaptable to changing work demands/tasks. Organization and attention to detail required. Utilize good time management, note- taking, email organization and distribution skills. Fax, FedEx, Certified Mail, Print. Timely and Efficiently process and upload documents, alert necessary staff. Attend staff meetings and participate in discussions. Required to maintain confidentiality and security of documents. Miscellaneous tasks as required by department. Travel to surrounding counties once or twice per week, to visit and evaluate staff.

Skill Matrix

• Correspondence - Email Novice (1-3 Years)
• Correspondence - General Novice (1-3 Years)
• Customer Service Novice (1-3 Years)
• Customer Service Skills Novice (1-3 Years)
• Data Entry Novice (1-3 Years)
• Emailing Novice (1-3 Years)
• Internet Novice (1-3 Years)
• Microsoft Excel Novice (1-3 Years)
• Microsoft PowerPoint Novice (1-3 Years)
• Microsoft Word Novice (1-3 Years)
• Printing and Copying Novice (1-3 Years)
• Scheduling Novice (1-3 Years)
• Technical Skills Novice (1-3 Years)
• Typing Novice (1-3 Years)
• Verbal Communication Novice (1-3 Years)