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Job Title :
Credit and Collections Specialist
Location : 1 Becton Drive, Franklin Lakes, NJ, USA, 7417
Duration : 06 Months
Description :
Hybrid work in Franklin Lakes office 3 days per week.
Must haves :
Understanding of chargeback operations, pricing claims management, and / or contract operations
Strong technical skills in applications such as MS Excel
Pivot Tables, VlookUps, Concatenations
Communicate effectively to internal and external stakeholders
Manage resolution and communication for all aspects of the chargeback and sales tracing errors and direct claims for resolution with our channel partners and customers.
Execute the communication, review, validation, disposition, resubmission for chargeback, sales tracing, and direct claims with a focus on prevention.
Partner with Contract Operations, Offer Development and Customer Care functions to support business process continuous improvement activities, identify insights on root cause analysis / error prevention solutions and execute operational enhancements.
Collaborate with our distributor partners to identify, develop, and drive operational improvement activities, conduct root cause analysis, and determine error prevention solutions.
Partner with Chargeback & Sales Trace Account Management Team to accurately track, monitor, and communicate disputed lines for resolution.
Collaborate with IT partners to ensure business requirements are met and technical functionality and performance appropriately supports activities.
Support a Continuous Improvement (CI) plan to deliver process / procedure harmonization.
Align and complete workload consistent with set metrics / KPIs and service level expectations associated with operational effectiveness, preventative analytics and customer satisfaction.
Support organization through collaboration and initiatives to develop and drive best industry practices to increase pricing accuracy, eliminate errors, and streamline processes.
Adhere to policy and procedures per contracts playbook, business guidelines and chargeback processes.
Maintain updated desktop procedures to drive standard team processes that adhere to best practice efficiency and accuracy.
Last updated : 2024-05-09
Full Time
Business Services
$46k-58k (estimate)
05/11/2024
05/15/2024
intellectt.com
ISELIN, NJ
200 - 500
2018
KIRAN MADALA
$5M - $10M
Business Services
Intellectt Inc. was founded to set a new standard in Consulting and Staffing Industry. Our company is made up of dreamers, calculated risk-takers, diligent people that go to fight for the brand of our client. Intellectt Inc. and our affiliated brands provide innovative talent solutions that make our clients businesses better. Our verticals include Healthcare and IT. We exist to become the finest and most esteemed staffing company across the USA and we look forward to putting our talents to use to push your organization forward.
The job skills required for Collection specialist include Communicates Effectively, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Collection specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Collection specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Collection specialist positions, which can be used as a reference in future career path planning. As a Collection specialist, it can be promoted into senior positions as a Collections Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Collection specialist. You can explore the career advancement for a Collection specialist below and select your interested title to get hiring information.
If you are interested in becoming a Collection Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Collection Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Collection Specialist job description and responsibilities
Specialists must first locate debtors and then attempt to collect payment by negotiating debt settlements.
01/29/2022: Springfield, IL
Collections Specialists are generally responsible for managing and collection all the outstanding accounts receivables form clients and customers.
03/15/2022: Ventura, CA
Collection Specialists keep track of accounts receivable.
03/22/2022: Lorain, OH
Specialists are responsible for establishing and maintaining various documents, reports and following regulation forms.
02/02/2022: Monroe, LA
Analyzed credit service bureau data as needed and recommended changes required to credit limit or collection actions.
03/28/2022: Lawrence, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Collection Specialist jobs
Collections specialists must be able to approach each conversation as a fresh start without carrying over any emotions from previous calls.
04/11/2022: Allentown, PA
Collections specialists are often entry-level professionals with minimal experience and education.
02/28/2022: Lexington, KY
If you want to take this path, you must have the ability to provide exemplary customer service, type and talk at the same time, be reliable, hardworking and willing to learn.
02/09/2022: Concord, NH
Collections specialists are often entry-level professionals with minimal experience and education.
02/07/2022: Waco, TX
A collection specialist should also understand how to overcome objections owing to the nature of the job.
01/27/2022: Bridgeport, CT
Step 3: View the best colleges and universities for Collection Specialist.