Pharmacy Technicians in our Input position spend their day talking with patients, doctors in processing prescriptions and working among multiple pharmacy software systems. They ensure that patient profiles are properly prepared and meet clinical requirements prior to medication fulfillment. This is an office based, cubicle environment, allowing the Pharmacy Technician to provide an exceptional over the phone patient experience. Integrity Pharmacy provides a fast-paced, high-energy environment, allowing Pharmacy Technicians to excel in many areas with a focus on phone-based pharmacy work.

Essential Duties & Responsibilities:

• Providing exceptional customer service experiences each day in a phone-based environment.
• Utilizing sound drug knowledge to effectively assist patient questions over the phone.
• Processing prescription information with speed and accuracy.
• Responsible for billing patient medications accurately.
• Maintaining patient records with strong attention to detail and confidentiality.
• Serving as a liaison between the clinical pharmacists and other medical professionals on our patient’s behalf.
• Performing in a high volume, fast paced environment to ensure orders are processed in a timely manner and meet clinical requirements prior to fulfillment.

Knowledge, Skills & Abilities:

• Comfortable working in a phone-based environment.
• Exceptional customer service skills, serving patient needs over the phone.
• Thorough drug knowledge.
• Ability to utilize technology and work within multiple software programs to fulfill medication orders.
• Strong prioritization and organizational skills.
• Maintain a high degree of confidentiality.
• Passion to help people and enrich their lives.
• Ability to exhibit Integrity Pharmacy’s Core Values in daily work:

Requirements:

• Must be 18 years of age. High school diploma /GED required.
• Prior experience in a pharmacy setting required.
• Must hold a current registration with the Missouri Board of Pharmacy or be willing to register with the Missouri Board of Pharmacy.
• Ability to perform in an office-based setting.

About Integrity Pharmacy

Integrity Pharmacy is a health care company that provides solutions to overcome medication-related and chronic care challenges for people with multiple chronic conditions and complex medication regimens. Our focus is simple—helping patients live healthier at home through comprehensive pharmacy-at-home services.

We provide support to Medicare, Medicaid and commercial insurance patients. Integrity Pharmacy’s solutions make it easier and safer for patients to understand and adhere to their daily medication routines—and, ultimately, stay healthier, out of the hospital and at home. We partner with providers and health plans who identify patients in need of our support to improve quality of care and performance on clinical and customer service metrics, while appropriately managing total cost of care.

The environment at Integrity Pharmacy is exciting, fast-paced and full of opportunity for energetic, highly-motivated and results-driven professionals who want to make a difference in patients’ lives every day!

To put it simply, we love what we do.

Integrity Pharmacy is headquartered in Springfield, Mo. We offer a competitive salary and comprehensive benefit plan.

For more information about us, please visit www.IntegrityPharmacy.com
Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

Work Remotely

• No

Job Type: Full-time